FB Service Expert

Marriott Hotels Resorts; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality brand is looking for a Guest Service Expert in the United Arab Emirates. This role involves providing exceptional service to guests, including setting tables and communicating with the kitchen. The ideal candidate has a high school diploma and is eager to learn in a fast-paced environment. Join a diverse team committed to creating memorable dining experiences.

Qualifications

• Ability to create a safe workplace and follow procedures.
• Communication skills for interacting with guests and kitchen.
• Physical ability to stand, lift, and move objects.

Responsibilities

• Deliver a wide range of services to ensure guests enjoy their meal.
• Set tables and clean work areas.
• Communicate effectively with kitchen staff and guests.

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move over sloping, uneven, or slippery surfaces), manage the menu (read and visually verify information), and take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.