FB Service Attendant - Dubai Dragon Mart

Premier Inn Hotels LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Service Attendant to ensure smooth restaurant operations. The ideal candidate will have experience in a similar role, strong communication skills, and a passion for customer service. The position offers competitive benefits and opportunities for growth in a positive work environment.

Benefits

Competitive benefits package

Accommodation and transportation provided

Medical insurance and air tickets

Opportunities for development and growth

Qualifications

• Background in hotel/F&B industry preferable.
• Fluent in English; additional languages are an advantage.

Responsibilities

• Welcome and communicate with guests courteously.
• Prepare and serve guest orders accurately.
• Maintain stock, handle transactions, and keep the outlet clean.

Skills

Customer focus

Teamwork

Good communication skills

Education

1 year experience as a Service Attendant in a 3-star hotel or above

Job description

Service Attendant is a support role that ensures the smooth operation of the restaurant by providing efficient and effective service, maintaining standards, and guaranteeing guest comfort at all times. A high level of product knowledge is necessary to confidently recommend and upsell the various products on offer.

Your day-to-day work:

• Welcome, interact, and communicate with guests and colleagues courteously, friendly, and clearly.
• Prepare and serve guest orders accurately while promoting and upselling all products, focusing on maximizing sales to meet outlet targets.
• Liaise with the kitchen and bar team to ensure timely service, while ensuring guests meet minimum age requirements for alcohol consumption.
• Clear and clean tables promptly after guests have finished their meals professionally.
• Maintain stock accurately, handle point-of-sale transactions, and keep the outlet clean.
• Follow and adhere to company Health and Safety policies and train new team members.

Requirements

Education and Experience:

• Ideally, your background will be in the hotel/F&B industry, with at least 1 year of experience as a Service Attendant in a 3-star or above hotel.
• Fluent English is required; additional languages are an advantage.

Skills and Competencies:

• Customer focus
• Passion
• Teamwork
• Integrity
• Ownership
• Planning and organizing
• Analytical thinking
• Good communication skills

Benefits

At Premier Inn, we offer a competitive benefits package, including rewards and recognition, accommodation, transportation, medical insurance, air tickets, food entitlement and allowance, and a competitive salary. We provide opportunities for development and growth, supporting a long and varied career in a rewarding environment.

We foster a culture that enhances the experience for both our customers and team members, supported by strong company values. We employ individuals who believe in our values, are passionate about living them, and always prioritize the customer.

Premier Inn aims to be a place where skills and careers grow as we do, emphasizing internal promotion and creating a supportive, engaging environment where our team can thrive and deliver excellence.

If you are ready to work in such an environment and are passionate about your work, please click on the apply button below.