F&B Attendant (In-Room Dining)

Accor Hotels; Ajman; On-site; AED 25,000 - 60,000; Full time

Job summary

A luxury beachfront hotel in Ajman is seeking a dedicated Room Service Attendant to deliver exceptional food and beverage service. Responsibilities include promptly delivering orders, maintaining cleanliness, and handling guest requests courteously. Ideal candidates will have prior experience in a similar role, strong communication skills, and the ability to work flexible hours, including weekends and public holidays.

Qualifications

• Experience in Room Service or similar role.
• Strong communication and interpersonal skills.
• Professional and courteous attitude.
• Ability to work independently and in a team.
• Flexibility for shifts including weekends and holidays.
• Knowledge of hotel service standards.

Responsibilities

• Deliver food and beverage orders to guest rooms promptly.
• Set up trays and trolleys according to service standards.
• Ensure guest orders are delivered with courtesy.
• Handle guest requests and special dietary needs.
• Maintain cleanliness of the in-room dining area.
• Assist with order taking via phone when required.

Skills

Food & Beverage service experience

Communication skills

Guest-focused attitude

Teamwork

Ability to work shifts

Knowledge of food safety

Job description

Overview

Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from the bustling metropolis of Dubai. Combining hospitality and elegance with a deep connection to our natural surrounds, Fairmont Ajman promises exceptional cultural, leisure and dining experiences in a truly spectacular setting. Featuring 252 guest rooms and suites complete with ample space and breathtaking views of the Arabian Gulf, Fairmont Ajman presents travelers with all the comforts of home, alongside world-class service.

Responsibilities

• Deliver food and beverage orders promptly and accurately to guest rooms.
• Set up and present trays and trolleys according to service standards.
• Ensure guest orders are complete, well-presented, and delivered with courtesy.
• Handle guest requests, preferences, and special dietary needs with care.
• Clear trays and trolleys from guest rooms in a timely manner.
• Maintain cleanliness and organization of the in-room dining area, trolleys, and equipment.
• Follow all hygiene, safety, and sanitation guidelines.
• Assist with order taking via phone when required, ensuring accuracy and upselling opportunities.
• Communicate effectively with the kitchen and service team to ensure smooth operations.

Qualifications

• Previous experience in Food & Beverage service, preferably in Room Service or a similar role.
• Strong communication and interpersonal skills.
• A guest-focused, courteous, and professional attitude.
• Ability to work independently and as part of a team.
• Flexibility to work in shifts, including evenings, weekends, and public holidays.
• Knowledge of hotel service standards and basic food safety.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.