F&B Attendant

21c Museum Hotels; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxurious beach resort in Abu Dhabi is seeking a Food & Beverage Attendant to provide exceptional service, particularly to Arabic-speaking guests. The ideal candidate will have experience in hospitality, fluency in Arabic, and excellent communication skills. Responsibilities include welcoming guests, taking orders, ensuring satisfaction, and maintaining cleanliness in dining areas. This is a dynamic position in a fast-paced environment.

Qualifications

• Previous experience in a similar F&B or hospitality role is preferred.
• Proficiency in English is essential.
• Ability to work in a fast-paced environment and remain calm under pressure.

Responsibilities

• Greet guests warmly and assist with seating arrangements.
• Take food and beverage orders accurately.
• Ensure guest satisfaction by checking on their needs.

Skills

Fluency in Arabic (spoken)

Excellent communication skills

Customer-focused attitude

Teamwork and adaptability

Job description

Company Description

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suitesand a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

Job Description

The Food & Beverage Attendant is responsible for providing exceptional service to guests in the restaurant. As an Arabic-speaking team member, you will enhance the guest experience by communicating effectively with Arabic-speaking guests, ensuring comfort and satisfaction throughout their dining experience.

Key Responsibilities:

• Greet guests warmly and assist with seating arrangements.
• Present menus, explain dishes, and make recommendations when required, with special attention to Arabic-speaking guests.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages in accordance with service standards and sequence of service.
• Ensure guest satisfaction by checking on their needs and addressing any concerns promptly.
• Clear tables, reset them for the next service, and maintain cleanliness in all dining areas.
• Assist in setting up and preparing for service, including mise en place, table arrangements, and side stations.
• Handle guest inquiries and complaints with professionalism, escalating when necessary to supervisors.
• Maintain a thorough knowledge of the menu, daily specials, and promotions.
• Follow hygiene, health, and safety regulations at all times.
• Collaborate with colleagues and support the overall smooth operation of the F&B department.

Qualifications

• Previous experience in a similar F&B or hospitality role is preferred.
• Fluency in Arabic (spoken) is required; proficiency in English is essential.
• Excellent communication and interpersonal skills.
• Customer-focused with a positive, approachable attitude.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Strong teamwork and adaptability skills.
• Knowledge of basic food and beverage service standards.