Executive Office Support Assistant

American University; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading educational institution in Dubai seeks an Executive Office Support Assistant to provide high-level operational and administrative support. The ideal candidate should possess a Bachelor’s or Master’s degree, a minimum of 4-7 years supporting senior management, and proficiency in Arabic and English. Strong multitasking and organizational skills are essential to ensure effective executive operations.

Qualifications

• Bachelor’s or Master’s degree in Business Administration or a related field.
• Minimum of 4 to 7 years of administrative experience supporting senior or top level management.
• Bilingual proficiency (Arabic and English) is mandatory.
• Strong multitasking and organizational skills.
• Effective problem-solving skills with the ability to resolve issues independently.

Responsibilities

• Provide high-level operational and administrative support to the Office of the President/Vice President.
• Screen, review, and prioritize incoming correspondence and matters.
• Coordinate and plan visits of dignitaries and official guests.
• Draft, review, and edit letters, reports, and official documents in Arabic.
• Maintain and update the President’s/Vice President’s calendar.
• Manage multiple simultaneous tasks and projects.

Job description

Job Title: Executive Office Support Assistant

Department: Office of the Vice President / President

Institution: American University in the Emirates (AUE)

Job Purpose

The Executive Office Support Assistant provides high-level operational and administrative support to the Office of the President/Vice President. The role ensures the efficient functioning of executive operations, supports decision-making processes, and facilitates communication and coordination between internal and external stakeholders.

Qualifications & Education

• Bachelor’s or Master’s degree in Business Administration or a related field.

Experience

• Minimum of 4 to 7 years of administrative experience supporting senior or top‑level management in a higher education or similar professional environment.

Skills / Knowledge / Competencies

• Strong multitasking and organizational skills.
• Bilingual proficiency (Arabic and English) is mandatory.
• Demonstrated independence, sound judgment, and a high level of responsibility.
• Knowledge of academic and administrative procedures, student policies, and university protocols.
• Ability to maintain professionalism in all interactions with faculty, students, and external stakeholders.
• Strong commitment to confidentiality and discretion.
• Ability to manage the smooth day‑to‑day operations of an executive office.
• Effective problem‑solving skills with the ability to resolve issues independently.

Key Responsibilities

• Screen, review, and prioritize incoming correspondence and matters, ensuring the President/Vice President is informed of key issues.
• Coordinate and plan visits of dignitaries and official guests in collaboration with the Protocol Director.
• Support the implementation of directives, projects, and initiatives assigned by the President/Vice President, and monitor progress to ensure timely completion.
• Draft, review, and edit letters, reports, speeches, and official documents in Arabic.
• Verify the accuracy and appropriateness of sensitive Arabic documents prepared by others.
• Maintain and update the President’s/Vice President’s calendar, meetings, and appointments.
• Organize and schedule meetings, ensuring all attendees are properly informed of timings and logistics.
• Interact professionally with internal and external visitors, demonstrating tact, discretion, and sound judgment.
• Manage multiple simultaneous tasks and projects, ensuring timely and effective execution.
• Operate with minimal supervision while contributing effectively as a member of the broader university team.
• Handle highly confidential information with the utmost discretion.
• Represent the President’s Office in interactions with external officials, institutions, and partner organizations.
• Ensure high accuracy and adherence to deadlines in all tasks and deliverables.

About American University in the Emirates (AUE)

The American University in the Emirates (AUE) invites applications from well‑qualified candidates for a range of faculty and administrative positions. AUE is located in Dubai Intl. Academic City.

AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.

At AUE, we believe Nothing is Impossible is the Pathway to Success.

AUE comprises seven dynamic colleges: College of Law, College of Education, College of Design, College of Business Administration, College of Media and Mass Communication, College of Engineering and Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world‑class education.

The American University in the Emirates is accredited by SACSCOC (the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels.

The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by CAA (the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.

The College of Business Administration is a proud member of AACSB (The Association to Advance Collegiate Schools of Business), and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by AACSB as of 2022.

The Bachelor of Computer Science in the College of Engineering and Technology is accredited by the Computing Accreditation Commission of ABET.

NASAD (The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the College of Design, the designation of Substantial Equivalency with accredited programs in the United States.