Overview
To ensure a smooth and efficient operation in the Executive Office Department in relation to the Company Values; thus, directly impacting the planning of policy and strategy for the Company
This position organizes the General Manager and Deputy General Manager's calendar and takes Executive Committee minutes. Organizes and coordinates all administrative aspects of day-to-day activities and related support for the GM and other Senior Executives to ensure that department operations are maintained in effective, up to date and accurate manner. Also provides high-level research, communications support and project management in support to the Executive Team. Maintain confidentiality in all aspects of Client, Colleague and Company information.
Responsibilities
- Coordinate and maintain smooth communication efforts between Executive Office, Senior Executives and internal departments.
- Coordinate and manage schedule activities through proactive communication, calendar management and external communication.
- Actively demonstrate strong personal commitment to the business vision. Shows an entrepreneurial mindset that helps the organization evolve, innovate and remain as leading edge as effective as possible.
- Demonstrate confidentiality and discretion in all matters related to support of Senior Executives
- Arrange/administer documents for international and local travel plans the Senior Executives.
- Process payroll information.
- Work closely with other members of the park management team to better understand and effectively manage team-based and individual goals and business philosophies while maintaining high levels of facility quality and guest satisfaction.
- Provide additional administrative support to the Head of Department when necessary.
- Coordinate and direct office services such as records, departmental finances, budget preparation and housekeeping.
- Provide full administrative duties such as booking rooms, providing agendas, taking minutes, circulating appropriate documents and logging/updating action points accordingly.
- Manage all files and systems within the department.
- Manage expenses, purchase requisition and purchase order as required.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic accounting work.
- Ensure that reception is fully functional to ensure service levels are met
- Complete and follow through on tasks and projects for the GM and DGM with a hands-on approach, including drafting acknowledgment letters, correspondence, and other tasks that facilitate the GM and DGM’s ability to effectively lead
- Organize the monthly Park Duty Manager Schedule
- Consolidate meeting and training correspondences as required
- Perform any other admin work as required by the department
Qualifications
- Diploma or Degree in Business Administration or equivalent
- Proficiency in writing, speaking and understanding English language.
- Knowledge and understanding of computer programs such as Microsoft Office, inventory control, human resources and financial software.
- At least three (3) years of relevant work experience.
- Excellent analytical and problem-solving skills
- Strong verbal and written communication skills
- MS Office proficiency (Microsoft Outlook, Word, Excel, PowerPoint)
Desirable Qualifications
- Arabic Speaker
- Detailed and result oriented and be able to multi-task and work in a fast-paced environment.
- Work well under pressure, excellent organizational abilities, set and meet deadlines, be able to manage several priorities in a day; must be dependable, adaptable and creative and self-motivated.
- Excellent interpersonal and customer service. Must work well in a team environment and must be able to build and maintain effective working relationships.
- Ability to handle and maintain the confidentiality of highly sensitive information.
- Keen attention to detail with ability to track and manage multiple workflows at one time
- 2–3-year experience in the leisure park industry or related field
- Strong organizational skills
- Advanced MS Office proficiency
- Knowledge of system application such as Kronos, Oracle, Maximo, LMS and Flic