Event Sales Assistant Manager: Guest Experience & Revenue

Marriott Hotels Resorts; Ajman; On-site; AED 45,000 - 60,000; Full time

Job summary

A global hospitality leader in Ajman is looking for a dedicated individual to enhance guest experiences and manage reservations. The ideal candidate will have at least 2 years of relevant experience, excellent customer service skills, and a commitment to upholding brand loyalty. Responsibilities include resolving guest issues, processing reservations, and supporting Sales & Marketing efforts. The position offers a supportive work environment, and candidates must have a high school diploma or equivalent.

Qualifications

• 2 years of related work experience required.
• No supervisory experience needed.

Responsibilities

• Resolve guest calls, requests, or problems effectively.
• Promote brand awareness and loyalty.
• Process and manage guest reservation requests accurately.
• Support Sales & Marketing duties.

Skills

Sales techniques

Customer service

Problem resolution

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

A global hospitality leader in Ajman is looking for a dedicated individual to enhance guest experiences and manage reservations. The ideal candidate will have at least 2 years of relevant experience, excellent customer service skills, and a commitment to upholding brand loyalty. Responsibilities include resolving guest issues, processing reservations, and supporting Sales & Marketing efforts. The position offers a supportive work environment, and candidates must have a high school diploma or equivalent.