Entry-Level IT Engineer: Hands-On Tech Support

Sundus Gulf; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading IT services provider in Abu Dhabi is seeking a Junior IT Engineer / IT Technician to provide first-level technical support across the organization. The role involves assisting with system maintenance, data management, and network administration. Candidates should have a diploma or degree in IT, with up to 4 years of experience in technical roles, including a fundamental understanding of CCNA concepts. The successful applicant will support end users and maintain IT infrastructure, ensuring compliance with company policies.

Qualifications

• Understanding of networking concepts (LAN, WAN, Wi‑Fi, TCP / IP).
• Strong knowledge of Windows OS, MS Office, and IT hardware.
• 4 years of experience in IT support or technical assistance roles.

Responsibilities

• Provide day-to-day desktop and end-user support.
• Troubleshoot hardware, software, and basic network connectivity issues.
• Assist in onboarding new employees by preparing IT equipment.

Skills

CCNA fundamentals

Desktop Support

Digital Support

IT Administration

Network Support

Education

Diploma or Bachelor's degree in Information Technology

Job description

A leading IT services provider in Abu Dhabi is seeking a Junior IT Engineer / IT Technician to provide first-level technical support across the organization. The role involves assisting with system maintenance, data management, and network administration. Candidates should have a diploma or degree in IT, with up to 4 years of experience in technical roles, including a fundamental understanding of CCNA concepts. The successful applicant will support end users and maintain IT infrastructure, ensuring compliance with company policies.