Enterprise Solutions Engineer

ElevenLabs; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading AI firm in Dubai is seeking individuals with expertise in Python and excellent communication skills to support customers on technical challenges. You will work closely with clients to iterate solutions and help integrate our products with theirs, ensuring high levels of customer satisfaction. The role is ideal for those passionate about technology and AI.

Qualifications

• Strong technical background to help customers integrate solutions.
• Ability to adapt messaging to different audiences.
• Experience in customer-centric roles, even in informal settings.

Responsibilities

• Work with customers on technical problems.
• Iterate on solutions and provide tailored support.
• Identify patterns that can be standardized and scaled.

Skills

Proficiency in Python

Excellent communication skills

Experience working with customers

Job description

Overview

We\'re looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently.

You'll thrive with us

• Are passionate about AI, technology and ElevenLabs products.
• Enjoy working directly with customers, iterating on solutions and providing tailored support
• Have a talent for identifying patterns that can be standardized and scaled.
• Have strong empathy for customers, sales and product teams.
• Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
• Experience working with customers.

It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity

Qualifications

Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.

Excellent communication skills with the ability to adapt messaging to different audiences.

Candidates should have a strong technical background and experience working with customers on technical problems.

Proficiency in Python and excellent communication skills are essential.