EMC Sales Academy Lead — Training & Enablement

adidas; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global sports company in Dubai is seeking a Training Manager to drive retail training initiatives across EMC markets. This role requires a minimum of 8 years in retail sales training, including 3 years in a leadership role. Responsibilities include managing training quality, adapting materials, and supporting teams to enhance customer service and achieve business KPIs. The ideal candidate will exhibit creativity in training solutions and have strong business acumen, alongside proficiency in MS Office tools.

Qualifications

• Minimum 8 years of experience in retail sales training and development, with at least 3 years in a managerial role.
• Fluency in English (both written & verbal); knowledge of Arabic is a plus.
• Ability to travel across markets as needed.

Responsibilities

• Manage the EMC training team and ensure quality training implementation.
• Oversee the training calendar for timely program execution.
• Adapt training materials to local requirements.
• Support teams to deliver premium customer service and achieve business KPIs.
• Leverage technology for training innovation.

Skills

Instructional design

Advanced MS Office skills

Strong business acumen

Retail & sales KPI improvement

Excellent communication skills

Creative training solution development

Problem-solving skills

Education

University degree in Business /HR /L&D

Tools

MS Office (PowerPoint, Excel)

Canva

Prezi

Mentimeter

Job description

A global sports company in Dubai is seeking a Training Manager to drive retail training initiatives across EMC markets. This role requires a minimum of 8 years in retail sales training, including 3 years in a leadership role. Responsibilities include managing training quality, adapting materials, and supporting teams to enhance customer service and achieve business KPIs. The ideal candidate will exhibit creativity in training solutions and have strong business acumen, alongside proficiency in MS Office tools.