E Mobility Service Engineer

ENGINEERINGUK; Dubai; On-site; AED 150,000 - 180,000; Full time

Job summary

A global technological leader is seeking an experienced professional for a complex service role in E-mobility in Dubai. This position entails executing service work, ensuring customer satisfaction, and identifying new business opportunities. Candidates should have a bachelor's degree in electrical engineering, at least 2 years of E-mobility experience, and communicate effectively in English. Enjoy a range of benefits and opportunities for growth within a collaborative environment.

Benefits

Comprehensive benefits package

Career development opportunities

Qualifications

• Minimum of 2 years of experience in E-mobility, 5+ years in service.
• Knowledge of standard service processes.

Responsibilities

• Execute service work of medium to high complexity.
• Deliver excellent customer service to satisfy customers.
• Identify opportunities for service business.
• Coach technicians and supervise site activities.

Skills

Strong communication skills

Experience in E-mobility

Ability to coach technicians

Experience with DC chargers

Education

Bachelor's degree in electrical engineering

Job description

At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy; growth takes grit. But at ABB, you’ll never run alone. Run what runs the world.

Your role and responsibilities

In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customers to identify opportunities in the installed base, to improve system performance and operational performance.

The work model for the role is: onsite.

This role is contributing to the Electrification /E‑mobility in the UAE cluster.

• Contribute to customer satisfaction by planning and executing service work as per customer order and expectations.
• Ensure customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.
• Take actions to identify new service business opportunities for ABB in close cooperation with customers and other ABB teams.
• Coach technicians and engineers and supervise complex site activities.

Qualifications for the role

• 2+ years of experience in E‑mobility, 5+ years of experience in service.
• Bachelor's degree in electrical engineering.
• DC charger experience & standard service process experience.
• Strong communication skills.
• Comfortable communicating in English.

What’s in it for you?

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands‑on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter—it moves things forward.

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

Call to Action

Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what’s next. Run What Runs the World.

EVP Hashtags

#ABBCareers
#RunwithABB
#Runwhatrunstheworld

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.