E-Commerce Assistant

Exotic Colors By MAYSARi; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

A vibrant online retailer in Abu Dhabi is seeking an E-Commerce Assistant to manage online product listings and support digital sales. The ideal candidate will have a Bachelor's in IT or Digital Marketing, with 0-2 years of e-commerce experience. Responsibilities include maintaining product accuracy, optimizing listings across platforms, and using analytics tools for performance tracking. This role offers competitive salary and growth opportunities in a dynamic sector.

Benefits

Competitive salary

Career development opportunities

Employee discounts

Qualifications

• 0-2 years in e-commerce, digital marketing, or online sales.
• Experience with e-commerce platforms like Amazon and Noon.
• Familiarity with content management systems and online order processing.

Responsibilities

• Update product listings on e-commerce platforms.
• Track performance using web analytics tools.
• Manage stock levels with supply chain teams.

Skills

E-commerce platform experience

Inventory and logistics knowledge

Strong communication skills

Detail-oriented

Ability to multitask

Education

Bachelor's degree in IT, Digital Marketing, or related field

High school diploma or equivalent in logistics

Tools

Google Analytics

Microsoft Office

Job description

Job Overview

The E-Commerce Assistant is responsible for maintaining and updating the companys online platforms ensuring product accuracy optimizing listings and supporting the e-commerce team in driving online sales. The role requires proficiency in modern e-commerce tools and platforms such as Amazon Noon Talabat and other digital marketplaces.

Key Responsibilities

• E-Commerce Management:
  • Regularly update product listings on the companys e-commerce platforms.
  • Ensure all product details descriptions and images are accurate and up to date.
  • Monitor and process online orders efficiently.
• Platform Optimization & Reporting:
  • Use web analytics tools (e.g. Google Analytics) to track performance and generate insights.
  • Assist in optimizing product visibility and sales performance across platforms.
  • Ensure timely execution of marketing and seasonal promotions.
• Stock & Order Coordination:
  • Work closely with the supply chain and retail sales teams to manage stock levels.
  • Minimize potential stock losses by monitoring product availability and reporting issues.
• Customer Support & Payment Handling:
  • Ensure accurate and efficient processing of online payments and refunds.
  • Support the e-commerce team in resolving customer inquiries and escalations.
• Creative & Marketing Support:
  • Assist in maintaining the websites visuals including homepage banners and product displays.
  • Coordinate with the team to launch new products and promotional campaigns.
• General Support:
  • Provide reports and insights to the E-Commerce Executive and management.
  • Perform additional tasks assigned by the management.

Requirements

• Education: Bachelors degree in IT Digital Marketing or a related field.
• Experience: 0-2 years in e-commerce digital marketing or online sales.
• Technical Skills:
  • Experience with e-commerce platforms (Amazon Noon Talabat preferred).
  • Proficiency in Google Analytics, Microsoft Office and digital sales tools.
  • Familiarity with content management systems and online order processing.
• Soft Skills:
  • Strong communication and organizational skills.
  • Detail-oriented with good analytical abilities.
  • Ability to multitask and manage time effectively.
• Required Skills:
  • Inventory and logistics knowledge
  • Stock control and warehouse operations
  • Proficiency in Microsoft Office (especially Excel)
  • Order fulfillment and shipping coordination
  • Ability to perform accurate inventory audits
  • Familiarity with warehouse management systems
  • Basic understanding of safety and quality control standards
  • Strong organizational and documentation skills
  • Effective verbal communication and teamwork
• Required Education: High school diploma or equivalent training or coursework in logistics or inventory management is a plus.

Benefits

• Competitive salary
• Career development and growth opportunities
• Exposure to international e-commerce platforms
• Employee discounts and special offers