Duty Manager

Anantara; Remote; AED 40,000 - 60,000; Full time

Job summary

A prestigious hotel brand in Abu Dhabi is looking for an experienced hotel ambassador to maximize guest satisfaction. In this role, you'll oversee hotel operations and ensure all team members are informed about available services and amenities. Candidates should be fluent in English and hold a college degree in hotel management or a related field. Previous front office experience is preferred. This position offers an exciting opportunity in a dynamic environment.

Qualifications

• Previous experience in Front Office preferred.
• Experience in a hotel environment is advantageous.

Responsibilities

• Maximize guest experience and satisfaction.
• Coordinate all hotel operations and ensure smooth service.
• Keep team members updated on hotel products and services.

Skills

Strong communication skills

Fluent in English (verbal and written)

Education

College degree in hotel management or related field

Tools

Front Office Systems

Job description

Job Description

You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types, rates, facilities, food and beverage outlets, spa and health club. You will monitor all arrivals, ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible.

Qualifications

• College degree in hotel management or related field
• Previous experience in Front Office
• Strong communication skills
• Familiar with Front Office Systems
• Fluent in English both verbal and written

Additional Information

Remote Location