Duty Manager

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Duty Manager to lead its Rooms Operations. The role involves managing service standards, addressing guest concerns, and maximizing revenue through skilled team leadership and effective communication. Candidates should possess previous leadership experience and be ready to contribute immediately.

Qualifications

• Previous leadership experience required.
• Ability to lead by example and foster a strong team culture.
• Preferably ready to join immediately.

Responsibilities

• Lead and manage all aspects of the Rooms departments.
• Handle guest concerns and ensure memorable experiences.
• Maximize rooms revenue through yield management.

Skills

Service focused personality

Leadership experience

Networking skills

Tools

Opera

Job description

Duty Manager
Inspiring and engaging. As a DutyManager you will show your leadership and interpersonal strengths to maximize the Rooms Operations and ensure an exceptional guest journey.
What you will be doing:

• Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service
• Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
• Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices

Qualifications :

Your experience and skills include:

• Service focused personality is essential and previous leadership experience required
• Prior experience working with Opera or a related system
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts actions and opportunities clearly with strong networking skills
• Ability to lead by example believe in a strong team culture and set the scene for high performance
• Preferably read to join immediately.

Additional Information :

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time