Dubai Luxury Hotel Hostess – Guest Experience & Reservations

Dorchester Collection; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel group in Dubai is looking for a Hostess to join their team. This role involves warmly welcoming guests, managing reservations, and ensuring impeccable service standards are maintained. The ideal candidate should have a strong background in customer service within luxury hotels, excellent communication skills, and a passion for creating exceptional guest experiences. A rewarding career opportunity with significant growth and development awaits the successful applicant.

Benefits

Competitive Salary Package

World-class Development Opportunities

Complimentary stays at sister hotels

50% off at bars and restaurants

Meals on Duty

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Shared Company Accommodation

Company provided transportation

Uniform provided with laundry

Qualifications

• Experience in luxury hotels and restaurants in the Middle East.
• Fluency in English; knowledge of Arabic, Italian, French, Spanish, or German is a plus.
• Strong customer service ethic.

Responsibilities

• Greet guests warmly and escort them to their tables.
• Respond to guest enquiries via email or telephone.
• Maintain immaculate condition of the outlet and service standards.
• Inform the team about upcoming reservations and special events.
• Assist in achieving revenue targets and manage costs.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Education

Relevant professional certification or hotel school diploma

Job description

A prestigious hotel group in Dubai is looking for a Hostess to join their team. This role involves warmly welcoming guests, managing reservations, and ensuring impeccable service standards are maintained. The ideal candidate should have a strong background in customer service within luxury hotels, excellent communication skills, and a passion for creating exceptional guest experiences. A rewarding career opportunity with significant growth and development awaits the successful applicant.