Dubai Forex Retention Pro — Visa + Medical

RMG Talent; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global regulated Forex brand is seeking a Retention Agent to work in its Dubai office. The role requires managing active trader portfolios, ensuring customer satisfaction, and building long-term client relationships. Ideal candidates should have at least 6 months of Forex retention experience and excellent communication skills. The position offers a salary of $2,500 plus bonuses and comprehensive benefits including visa sponsorship and medical insurance.

Benefits

Full visa sponsorship

Medical insurance

Career development opportunities

Qualifications

• 6+ months of retention experience in the Forex industry is mandatory.
• Must currently reside in Dubai.
• Target-driven mindset and ability to thrive in fast-paced environments.

Responsibilities

• Manage a portfolio of active traders and ensure customer satisfaction.
• Build long-term relationships to maximize trading volume.
• Guide clients in navigating trading platforms.
• Upsell company products to enhance trading activity.
• Identify client needs and provide strategic retention solutions.
• Resolve issues efficiently.
• Achieve KPIs and performance targets.

Skills

Retention experience in the Forex industry

Excellent communication and negotiation skills

Understanding of trading platforms

Fluent English

Job description

A global regulated Forex brand is seeking a Retention Agent to work in its Dubai office. The role requires managing active trader portfolios, ensuring customer satisfaction, and building long-term client relationships. Ideal candidates should have at least 6 months of Forex retention experience and excellent communication skills. The position offers a salary of $2,500 plus bonuses and comprehensive benefits including visa sponsorship and medical insurance.