Dubai Branch Leader: Growth & Service Excellence

Abu Dhabi Islamic Bank; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A prominent banking institution in the UAE is seeking a Branch Manager for the Dubai region. The role involves managing the branch's operations, enhancing business development, and ensuring compliance with banking regulations. Candidates should have at least three years of experience in a similar role and detailed knowledge of retail banking services and UAE banking practices. Strong leadership, customer service, and sales skills are essential for this position.

Qualifications

• Minimum three years' experience as a Branch Manager in the UAE banking sector.
• Detailed knowledge of ADIB’s Retail Banking products and services.
• Strong mentoring and coaching skills required.

Responsibilities

• Manage the branch and regional branches to maximize business opportunities.
• Monitor service standards and customer satisfaction.
• Supervise operations for compliance with policies and procedures.
• Mentor and manage branch staff for productivity.
• Ensure profitability and governance of allocated regions.

Skills

Business acquisition

Customer satisfaction monitoring

Sales and marketing

Coaching and mentoring staff

Knowledge of UAE banking regulations

Education

Bachelor's degree or equivalent

Job description

A prominent banking institution in the UAE is seeking a Branch Manager for the Dubai region. The role involves managing the branch's operations, enhancing business development, and ensuring compliance with banking regulations. Candidates should have at least three years of experience in a similar role and detailed knowledge of retail banking services and UAE banking practices. Strong leadership, customer service, and sales skills are essential for this position.