Distribution Account Manager - APAC MEA

SupportFinity™; United Arab Emirates; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading technology company is seeking an experienced Distribution Account Manager to manage key distributor relationships across the Middle East & Africa and Asia-Pacific regions. This pivotal role involves strategic distribution management, pipeline ownership, and optimizing supply chain operations. The ideal candidate will have substantial experience in IT/UC distribution and strong negotiation skills. Join an inclusive workplace that values diverse perspectives and skills.

Qualifications

• 7-10+ years of experience managing large IT/UC distributors in MEA and/or APAC.
• Deep understanding of distribution logistics, channel margins, and export control compliance.
• Proven experience in multi-country channel ecosystems with different maturity levels.

Responsibilities

• Own the end-to-end distribution relationship for MEA and APAC.
• Drive quarterly revenue targets and ensure consistent pipeline generation.
• Track ROI on distributor-led marketing campaigns.

Skills

Experience managing large IT/UC distributors in MEA/APAC

Understanding of distribution logistics

Strong negotiation skills

Excellent written and verbal communication skills in English

Job description

Overview

Mitel is seeking a strategic and results-driven Distribution Account Manager (DAM) to lead and manage relationships with key distributors across the Middle East & Africa (MEA) and Asia-Pacific (APAC) regions. The DAM will serve as the primary interface between Mitel and its authorized distributors, driving alignment on business goals, pipeline generation, logistics coordination, and partner enablement. This role is pivotal in scaling Mitel’s channel ecosystem, improving inventory velocity, and driving profitable growth.

Responsibilities

• Strategic Distribution Management
• Own the end-to-end distribution relationship for MEA and APAC.
• Align global distribution strategy with regional execution plans.
• Onboard and manage authorized distributors, ensuring compliance with Mitel’s channel policies.
• Optimize inventory levels, supply chain flow, and order forecasting in coordination with supply chain and operations.
• Revenue & Pipeline Ownership — Drive quarterly revenue targets and ensure consistent pipeline generation across the distributor network.
• Support territory planning and ensure distributor alignment with Mitel’s on-prem portfolio.
• Enablement & Demand Generation — Execute distributor enablement programs, including sales and technical training, certifications, and accreditations.
• Develop and support joint marketing plans and co-funded demand-generation activities (JMF).
• Track ROI on distributor-led marketing campaigns.
• Sales Support & Deal Structuring — Assist distributors with deal structuring, pricing requests, special bids, and channel escalations.
• Manage the deal registration process and drive compliance with Mitel’s pricing policies.
• Governance & Reporting — Conduct QBRs (Quarterly Business Reviews) with each distributor.
• Provide regular reporting on sell-in / sell-out data, market trends, pricing dynamics, and distributor health.
• Work closely with finance, operations, legal, and product teams for contract management, compliance, and credit issues.

Requirements

• 7–10+ years of experience managing large IT/UC distributors in MEA and/or APAC.
• Deep understanding of distribution logistics, channel margins, rebates, and fulfillment models and Export Control Compliance
• Proven experience in multi-country channel ecosystems with different maturity levels.

Additional Skills (Advantageous)

• Experience in Unified Communications, telephony, or networking technologies.
• Familiarity with Mitel’s competitors
• Strong financial analysis and P&L management skills.
• Understanding of market dynamics, partner economics, and compliance procedures.
• Excellent written and verbal communication skills in English (Arabic or Asian languages a plus).
• Strong negotiation, stakeholder management, and relationship-building skills.
• Ability to influence without authority across cultures and time zones.

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

About the company

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