Director Rooms

AccorHotel; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury hotel brand in Abu Dhabi seeks an experienced Director of Rooms to spearhead the preopening phase. The ideal candidate will oversee all aspects of the Rooms Division, ensure luxury service standards, and cultivate a high-performance culture. Responsibilities include managing guest services and operations, enhancing guest satisfaction, and driving innovation. With a focus on exceptional leadership and financial management, this role offers the opportunity to shape an extraordinary guest experience.

Benefits

Comprehensive healthcare

Competitive salary

Exclusive perks

Qualifications

• Experience in luxury or lifestyle hotel environments.
• Prior preopening experience is highly preferred.
• Commitment and accountability in guest services.

Responsibilities

• Lead the preopening efforts of the Rooms Division.
• Ensure seamless guest room operations.
• Monitor guest satisfaction and feedback.

Skills

Strong customer orientation

Leadership skills

Financial management

Stakeholder management

Creative thinking

Education

5+ years of experience in Rooms Division management

3 years in a Director-level role

Fluency in English

Tools

Hospitality management software (e.g. OPERA)

Job description

What do we expect from you

Mondrian Abu Dhabi is set to be the latest chapter in this unique journey and were looking for a Director of Rooms to join us during the preopening phase. As the Director of Rooms you will be a key player in the preopening phase responsible for establishing and leading all aspects of the Rooms Division. From creating exceptional guest experiences to managing operations in the Front Desk Guest Relations Housekeeping Guest Services and Spa departments your leadership will set the stage for success. The Director of Rooms will ensure that the Mondrian standards are upheld from day one and will be at the forefront of shaping the guest experience.

How your day looks like

• Lead the preopening efforts of the Rooms Division including recruitment training operational setup and team development.
• Ensure the seamless setup and operation of all guest room services public areas and departments such as Front Desk Guest Relations Housekeeping Guest Services and Spa.
• Establish and maintain Mondrians unique service standards ensuring they are integrated into all guest touchpoints.
• Cultivate a highperformance culture within the Rooms Division motivating and guiding a team of passionate and servicedriven professionals.
• Monitor guest feedback and metrics proactively addressing opportunities for improvement to enhance guest satisfaction.
• Manage budgets and financial performance of the Rooms Division ensuring cost control and operational efficiency while maintaining luxury service levels.
• Collaborate with other departments to ensure seamless hotelwide operations and an elevated guest experience.
• Ensure adherence to all health safety and environmental standards as well as local regulations.
• Drive innovation within the Rooms Division embracing Mondrians creative and forwardthinking approach to hospitality.

This role demands strategic thinking strong leadership and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.

Qualifications

• Minimum of 5 years of experience in Rooms Division management with at least 3 years in a Directorlevel role ideally in a luxury or lifestyle hotel environment.
• Experience working in a truly global work environment is essential.
• Prior preopening experience is highly preferred with a strong understanding of the operational and logistical aspects involved.
• Strong customer orientation emotional intelligence and credibility with a sense of commitment and accountability.
• Exceptional stakeholder management skills.
• Leadership skills that inspire and unify teams around common goals striving for excellence in both quality and financial outcomes.
• Strong financial management experience with the ability to control budgets and achieve cost efficiencies.
• Passionate about delivering exceptional guest service and luxury experiences.
• Knowledge of luxury hospitality trends and industry best practices.
• Fluency in English (Arabic language skills are a plus).
• Creative thinking and the ability to embrace innovation while maintaining operational excellence.
• Familiarity with hospitality management software (e.g. OPERA) is a plus.

Additional Information

Why Join Mondrian Abu Dhabi

Global Presence & Vision

• Become part of a global innovative and rapidly growing group committed not only to building hotels but also to crafting a distinguished global brand.
• Embark on the exciting preopening journey of one of the most anticipated luxury hotels in Abu Dhabi.

Creative & Impactful Work

• Shape and refine the guest experience in a hotel that celebrates bold creativity rich culture and timeless style.
• Enjoy the opportunity to challenge the norm and thrive in an environment that is both creative and rewarding.
• Collaborate with a passionate team dedicated to curating exceptional hospitality experiences and discovering new dynamic locations.

Career Growth & Development

• Take advantage of abundant opportunities for career growth within a prestigious global portfolio of brands.
• Learning opportunities to broaden your skillset and development that helps you think make and thrive at work.

Inclusive Environment

• Thrive in an inclusive and collaborative environment that values individuality promotes inclusivity and fosters collaboration and encourages innovative thinking.

Compensation & Benefits

• Benefit from comprehensive healthcare a competitive salary and exclusive perks across the Ennismore family of brands.

How to Apply

If you are a passionate and experienced hospitality leader who thrives in dynamic environments and is eager to be part of something truly groundbreaking we invite you to apply for the Director Rooms position at Mondrian Abu Dhabi. Please submit your resume and a thoughtfully crafted cover letter showcasing your experience and articulating why youre the perfect fit to lead our Rooms Division into an extraordinary new chapter.

Remote Work

No

Employment Type

Fulltime