Director & Claims Dispute Resolution

J.S. Held LLC; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A global consulting firm is seeking a Claims Consultant in Dubai to deliver high-quality claims consulting and dispute resolution services. The role involves analyzing complex project data and producing detailed reports while managing team deliverables. Candidates should have a construction or engineering degree, and experience with quantum disputes is preferred. Benefits include flexibility, medical insurance, and opportunities for business development. This role may require temporary travel to KSA for project assignments.

Benefits

Flexible work environment

Comprehensive Medical Insurance

Qualifications

• Strong client-relationship skills and ability to deliver under pressure.
• Experience in preparing and presenting analytical findings.
• Prior consultancy experience on complex quantum disputes preferred.

Responsibilities

• Conduct analytical methodologies for commission reviews and claim strategy.
• Produce event chronologies and draft claim reports.
• Review and edit work prepared by junior team members.

Skills

Client-relationship skills

Analytical skills

Dispute resolution

Education

First degree in construction or engineering

Second degree in law or construction management

Job description

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

Job Description

You will deliver high‑quality claims consulting and dispute resolution services to our clients, with a focus on quantum matters. This is a client‑facing role that blends rigorous analysis with clear communication. You’ll investigate and synthesise complex project data, formulate defensible conclusions, and help present those findings in reports, meetings, and formal proceedings.

This position is UAE‑based. You will temporarily work on projects in KSA as required. Additional accommodation and transportation allowances are provided during KSA assignments.

Job Responsibilities

• Select and apply appropriate analytical methodologies (with guidance from your manager); contribute to early‑stage commission reviews and claim strategy.
• Produce concise, defensible event chronologies and draft completed sections of claim reports in polished, professional English.
• Structure reports to a high standard, ensuring consistency, clarity, and evidential integrity.
• Peer‑review, critique, and edit work prepared by junior team members; provide real‑time feedback and coaching.
• Manage allocated staff on assignments; plan tasks, set quality expectations, and support delivery.
• Own timelines and budgets for your workstream; provide status updates, including inputs for bi‑weekly client reports and internal timekeeping.
• Support invoicing accuracy and partner with accounts on timely fee recovery.
• Engage in business development activities (e.g., drafting thought‑leadership pieces, attending networking/marketing events) and proactively surface opportunities.

Qualifications

• A first degree in a construction or engineering discipline.
• A second degree in law or construction management (preferred).
• Formal training in dispute resolution or related processes.

Required experience

• Demonstrable initiative, strong client‑relationship skills, and the ability to deliver under tight deadlines.
• Experience preparing and presenting analytical findings to clients and stakeholders.
• Preferably, prior consultancy experience on substantial and/or complex quantum disputes, including supporting lead experts in formal dispute processes.
• Evidenced experience drafting high‑quality expert reports and strong industry exposure.
• A solid academic track record and a collaborative approach; able to operate effectively in a fast‑paced, high‑standards environment.
• Willingness to travel temporarily to KSA for project assignments.

Benefits

• Our flexible work environment allows employees to work remotely when needed.
• Comprehensive Medical Insurance.

J.S. Held understands all of our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.