Digital Platform Controls & Compliance Specialist

22333 Citibank N.A. UAE - GCB Multiple Ledger; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A major financial institution in Dubai is seeking a motivated professional for digital platform management. The role involves implementing new features, managing controls, overseeing remediation of issues, and enhancing customer engagement. Candidates should have 2-3 years of experience in digital teams, ideally in the financial sector, with a bachelor's degree preferred. This full-time position offers the chance to strengthen regulatory compliance and improve service quality.

Qualifications

• Minimum of 2-3 years of experience in a dynamic digital or technology team.
• Strong knowledge of financial services specifics.
• Experience in designing and assessing control-related functions.

Responsibilities

• Drive the implementation of new features across digital platforms.
• Manage control frameworks and perform testing.
• Oversee corrective actions for identified control gaps.
• Facilitate internal audits and regulatory reviews.
• Foster relationships with Compliance and Controls teams.
• Develop customer education campaigns to enhance digital usage.

Skills

Digital implementation expertise

Controls management

Customer engagement

Process improvement

Education

Bachelor's degree

Job description

A major financial institution in Dubai is seeking a motivated professional for digital platform management. The role involves implementing new features, managing controls, overseeing remediation of issues, and enhancing customer engagement. Candidates should have 2-3 years of experience in digital teams, ideally in the financial sector, with a bachelor's degree preferred. This full-time position offers the chance to strengthen regulatory compliance and improve service quality.