Delivery Lead - Financial Services (Dubai / Riyadh)

Synpulse Schweiz AG; Dubai; Hybrid; AED 367,000 - 441,000; Full time

Job summary

An international management consulting firm is seeking an experienced technical delivery manager to oversee the production environment and lead large teams. Candidates should possess a Bachelor's degree in IT and have at least 10 years of relevant experience, particularly in the banking industry. You'll be responsible for identifying bottlenecks, optimizing solutions, and supporting multiple applications. This hybrid role allows for flexibility in working hours, with the opportunity for significant team leadership and impact.

Benefits

Flexible working hours

Attractive salary structures

Modern office space

Qualifications

• At least 10 years of overall experience in managing technical teams.
• Track record of leading large teams (20+ people) across multiple projects.
• Strong experience in the Banking industry, preferably Retail banking.

Responsibilities

• Assess and analyze issues with the production environment.
• Provide optimized solutions and automate fixes.
• Identify and propose improvements for system bottlenecks.

Skills

Problem-solving attitude

Strong work ethic

Great Excel and PowerPoint skills

Communication to senior stakeholders

Ability to deep-dive into project details

Education

Bachelor's Degree in IT or relevant course

Tools

Sumologic

AWS environment

Job description

We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our clients business.

About the job

• Responsible for assessing and analyzing the issues with the production environment.
• Provide optimized solutions to fix the issues and even automate the fixes.
• Identify potential bottlenecks in a system and propose improvements.
• Support multiple applications and infrastructure.
• Troubleshoot production systems and self-learn new tools and technologies as per project requirements.
• Document and share knowledge of developed or maintained solutions.
• Experience with end-to-end project lifecycle and implementation.
• Independent thinker with a problem-solving attitude and strong work ethic.

About you

• Bachelor's Degree in IT or relevant course.
• At least 10 years of related experience in managing technical delivery team (overall experience of at least 10 years).
• Track record in leading large teams (20+ people) across multiple projects running in parallel.
• Strong experience in the Banking industry (primarily Retail banking; additional experience on Wealth is preferred).
• Experience with communication to senior stakeholders / C‑suite.
• Ability to deep‑dive into the details of each project and help the team progress.
• Experience in operating and managing AWS environment.
• Ability to travel to Riyadh (at least 50% of the time, 2 weeks onsite and 2 weeks remote).
• Flexibility to work Sunday to Thursday (based on Saudi Arabia working days).
• Experience using a tool called Sumologic.
• Great excel and PowerPoint skills.

Why us

• Flexible working hours with part‑time working models and hybrid options
• Attractive fringe benefits and salary structures in line with the market
• Modern and central office space with good public transport connections
• Can‑do mentality and one‑spirit culture
• Varied events and employee initiatives

Your documents to start the process

• Resume
• Job references
• Qualifications (bachelor / master diploma, etc.) with certificate of grades
• Motivation letter : Why Synpulse? Why you? Why this function?
• Recommendation letters (optional)

Do you approach your tasks with commitment and enjoyment and are you convinced that teamwork achieves better results than working alone? Are you proactive and willing to go the extra mile for your clients? Are you motivated not only to design solutions but also to implement them? As a flexible and goal‑oriented person, you will quickly assume entrepreneurial responsibility with us.

Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at

Our people are our most valuable asset. They drive our growth and anchor our success. They are experts, thought leaders, and trusted partners of our global clients. The Synpulse OneSpirit is reflected in our people and unrivaled culture of collaboration, inclusion, entrepreneurship, and fun. We are good corporate citizen in our communities and we celebrate success together with our Synpulse crypto token.

Client Serving

Management Consulting

Experienced Professional

Hybrid

Full-time