Customer Service & Operations Specialist

LESTARS MANAGEMENT CONSULTANCY; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading management consultancy in Dubai is seeking a Customer Service Specialist to enhance client satisfaction. Responsibilities include quality reviews, managing customer queries, and financial operations. Ideal candidates possess strong communication skills in Chinese or English and have a college degree. Competitive salary of 6000-7500 AED plus commission and several benefits, including medical insurance and paid leave.

Benefits

Work visa

Paid annual leave

Meal supplement

Medical insurance

Qualifications

• Excellent interpersonal skills.
• Experience in customer service or sales preferred.
• Ability to handle stress and quickly resolve unexpected issues.

Responsibilities

• Conduct quality reviews and performance measurements.
• Respond to customer service queries through various channels.
• Manage daily financial operations and customer complaints.

Skills

Customer service

Communication skills

Teamwork

Problem solving

Education

College degree or above

Tools

Office software

Customer service systems

Job description

A leading management consultancy in Dubai is seeking a Customer Service Specialist to enhance client satisfaction. Responsibilities include quality reviews, managing customer queries, and financial operations. Ideal candidates possess strong communication skills in Chinese or English and have a college degree. Competitive salary of 6000-7500 AED plus commission and several benefits, including medical insurance and paid leave.