Customer Care Specialist — 5‑Month Contract

AMS International UAE; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading customer service provider in Sharjah is seeking a Customer Service Representative for a 5-month contract. In this role, you will be the first point of contact, handling inquiries and maintaining high customer satisfaction. Responsibilities include responding to inquiries, resolving complaints, and collaborating with departments to enhance customer experiences. Candidates should have 1-3 years of experience, strong communication skills, and a positive customer-oriented attitude. Join us in promoting excellence in service.

Qualifications

• Previous experience in customer service or a related field preferred.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask, prioritize, and manage time effectively.

Responsibilities

• Respond promptly to customer inquiries via phone, email, or in-person.
• Acknowledge and resolve customer complaints.
• Collaborate with other departments to ensure seamless customer experiences.

Skills

Excellent communication skills

Problem-solving abilities

Multitasking

Customer-oriented mindset

Education

1 - 3 years relevant work experience

Tools

MS Office

CRM software

Job description

A leading customer service provider in Sharjah is seeking a Customer Service Representative for a 5-month contract. In this role, you will be the first point of contact, handling inquiries and maintaining high customer satisfaction. Responsibilities include responding to inquiries, resolving complaints, and collaborating with departments to enhance customer experiences. Candidates should have 1-3 years of experience, strong communication skills, and a positive customer-oriented attitude. Join us in promoting excellence in service.