Customer Care & Reception Specialist

Al Tayer Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent service organization in Abu Dhabi is seeking a Customer Service Representative to enhance customer comfort and satisfaction. Responsibilities include handling customer inquiries, managing courtesy vehicles, and maintaining a clean reception area. The ideal candidate will have a high school certificate and 1-2 years of relevant experience, complemented by friendly communication skills and good customer service orientation. This role emphasizes efficient customer handling, ensuring a positive experience in a multicultural environment.

Qualifications

• 1-2 years of relevant experience.
• Certification in Customer Service is an advantage.
• Exposure to multicultural environment.

Responsibilities

• Be part of the Telemarketing activities during campaigns.
• Provide efficient customer handling and necessary information.
• Welcome service customers and reduce their waiting time.
• Call customers for feedback on their ATM visits.
• Support the reception in managing courtesy vehicles.
• Maintain cleanliness and hygiene in reception area.

Skills

Customer Service skills

Excellent Communication skills

Education

High school Certificate

Job description

A prominent service organization in Abu Dhabi is seeking a Customer Service Representative to enhance customer comfort and satisfaction. Responsibilities include handling customer inquiries, managing courtesy vehicles, and maintaining a clean reception area. The ideal candidate will have a high school certificate and 1-2 years of relevant experience, complemented by friendly communication skills and good customer service orientation. This role emphasizes efficient customer handling, ensuring a positive experience in a multicultural environment.