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An established industry player is seeking a dedicated Customer Service Coordinator to join their dynamic team. This role involves managing customer bookings, ensuring seamless communication between internal departments and external agents, and providing exceptional service to clients in the shipping industry. You will be responsible for following up on bookings, handling inquiries, and maintaining customer engagement. If you are passionate about customer service and thrive in a fast-paced environment, this opportunity is perfect for you. Join a forward-thinking company that values your contributions and offers a collaborative work atmosphere.
Key Roles & Responsibilities
Education & Professional Qualification:
Diploma
Professional Experience:
Minimum 2 to 3 years in customer service, preferably in the shipping industry.