Culinary Coordinator

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai seeks a customer service representative. The role involves serving as the primary contact for clients, responding to inquiries, and maintaining professionalism in all communications. Ideal candidates will have strong interpersonal skills and the ability to develop positive relationships with coworkers. This position offers an opportunity to work in a dynamic environment committed to equality and diversity.

Qualifications

• Provide excellent customer service and communication by phone and email.
• Maintain confidentiality and protect company assets.
• Develop positive working relationships with team members.

Responsibilities

• Serve as the point of contact for clients.
• Respond to questions and requests from clients.
• Maintain professionalism and ensure all documents are accurate.

Job description

Overview

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.

Responsibilities

• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guest service needs; assist individuals with disabilities; and thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with other employees and departments; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Report accidents, injuries, and unsafe work conditions to the manager.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Equal Opportunity

At Marriott International we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued, and the greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis including disability, veteran status, or other basis protected by applicable law.

Required Experience

Required Experience: IC