CTS Specialist: Technical Support & Testing Lead

NewMarket Corporation; Dubai; On-site; AED 100,000 - 120,000; Full time

Job summary

A leading technology firm in Dubai seeks a skilled technical support professional to interface with Sales and customers, ensuring alignment with technology and approval needs. The role involves managing approval testing projects, preparing technical literature, and maintaining relationships with internal and external stakeholders. Candidates should have a Bachelor’s Degree in Chemistry or related fields and relevant experience in the petrochemical or automotive sectors, along with strong customer relations skills.

Qualifications

• Bachelor’s Degree in Chemistry, Chemical / Mechanical Engineering or related field.
• Experienced in technical support within petrochemical or automotive industry.
• Demonstrated understanding of CTS functions and application of best practices.

Responsibilities

• Provide expert technical support to Sales and customers.
• Organize and execute plans for approval testing.
• Prepare reports and technical literature for customers and Sales.
• Maintain productive relationships with team members and customers.

Skills

Technical support

Project management

Customer relations

Presentation skills

Education

Bachelor’s Degree in Chemistry

Chemical / Mechanical Engineering

Tools

Accolade software

Job description

A leading technology firm in Dubai seeks a skilled technical support professional to interface with Sales and customers, ensuring alignment with technology and approval needs. The role involves managing approval testing projects, preparing technical literature, and maintaining relationships with internal and external stakeholders. Candidates should have a Bachelor’s Degree in Chemistry or related fields and relevant experience in the petrochemical or automotive sectors, along with strong customer relations skills.