Coordinator - Customer Service

Al Ghurair; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading property management company in Dubai is seeking a Front Office Assistant to welcome and assist walk-in customers. Responsibilities include providing information, extending administrative support to leasing teams, and handling client relations for inquiries and complaints. The ideal candidate will hold a Bachelor's degree and possess excellent interpersonal and communication skills, along with knowledge in office administration. This role is crucial for maintaining a professional environment in the front office.

Qualifications

• Bachelor's degree in a relevant field preferred.
• Excellent interpersonal and communications skills.
• Knowledgeable in office administration, including MS Office.

Responsibilities

• Greet and assist walk-in customers and address inquiries.
• Extend administrative support to the Leasing & Property Management teams.
• Handle client relations relating to complaints and service requests.

Skills

Excellent interpersonal and communications skills

Knowledgeable in office administration including MS Office

Understanding of front office works

Education

Bachelor's degree in a relevant field

Job description

Job Description

• Greet & assist walk-in customers, address inquiries and complaints, and provide necessary information.
• Extend administrative support to the Leasing & Property Management teams relating to leasing documentation as and when needed.
• Handle client relations relating to complaints, service requests, and escalate issues when necessary to the concerned teams.
• Maintain a welcoming & professional environment at the front office at all times.
• Bachelors degree in a relevant field will be preferred.
• Excellent interpersonal and communications skills
• Knowledgeable in office administration , including MS office,& office equipment.
• Excellent understanding of front office works, including reception and switchboard.