Concierge Bell Attendant — Guest Service & Luggage

Accor Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hotel group in Dubai seeks a Concierge to ensure the efficient handling of guest luggage, address complaints, and provide outstanding service. The ideal candidate will have a University Degree, with a minimum of one year in a similar role at a 4-star or 5-star hotel. Candidates who speak Turkish are preferred. This role offers employee benefits and opportunities for personal development within the company.

Benefits

Employee benefit card with discounted rates

Learning programs through our Academies

Opportunities for growth across the world

Corporate Social Responsibility activities

Qualifications

• Minimum 1 year in a similar role in a 4 star or 5 star hotel.
• Preferably a Turkish speaker.

Responsibilities

• Ensure the prompt and efficient handling of all guest luggage.
• Resolve guests' complaints and liaise with related departments.
• Handle issuance of guest room key cards and ensure security.
• Provide friendly and courteous service to guests at all times.

Skills

Guest service

Problem-solving

Communication

Team cooperation

Education

University Degree in any field

Job description

A global hotel group in Dubai seeks a Concierge to ensure the efficient handling of guest luggage, address complaints, and provide outstanding service. The ideal candidate will have a University Degree, with a minimum of one year in a similar role at a 4-star or 5-star hotel. Candidates who speak Turkish are preferred. This role offers employee benefits and opportunities for personal development within the company.