Complex Assistant Sales Manager Corporate Segment

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai seeks a Sales Manager to proactively solicit and handle sales opportunities, ensuring excellent service delivery. The ideal candidate will build long-term customer relationships and achieve personal sales goals by understanding market trends. This role emphasizes exceptional customer service and collaboration with sales teams. The company values diversity and is committed to non-discrimination.

Qualifications

• Experience in sales management.
• Ability to build and strengthen relationships with customers.
• Strong understanding of market trends and customer information.

Responsibilities

• Solicit and handle sales opportunities.
• Lead and manage sales activities.
• Provide exceptional customer service.

Job description

POSITION SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

• Develops and leads the special corporate segment to achieve financial goals.
• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls entertainment FAM trips trade shows etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate complete and effective turnover to Event Management.

Managing Sales Activities

Participates in sales calls with members of sales team to acquire new business and/or close on business.

Executes and supports the operational aspects of business booked (e.g. generating proposal writing contract customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

Identifies new business to achieve personal and location revenue goals.

Understands the overall market - competitors strengths and weaknesses economic trends supply and demand etc. and knows how to sell against them.

Closes the best opportunities for the location based on market conditions and location needs.

Gains understanding of the locations primary target customer and service expectations; serves the customer by understanding their business business issues and concerns to offer better business solution.

Providing Exceptional Customer Service

Supports the companys service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience.

Services our customers in order to grow share of the account.

Executes and supports the companys customer service standards.

Provides excellent customer service consistent with the daily service basics of the company.

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

Manager