Community Manager

OLIVER Agency; Dubai; On-site; AED 183,000 - 258,000; Full time

Job summary

A leading marketing firm in Dubai is seeking a Community Manager responsible for building and nurturing an online community. The ideal candidate should have over 3 years of experience in community or social media management, possess strong communication skills, and be proficient with social media tools. Key responsibilities include managing social media interactions, addressing community issues, and analyzing engagement metrics to enhance strategies. This role offers a vibrant environment focused on creativity and growth.

Qualifications

• 3 years of experience in community management or social media management.
• Strong communication skills, both written and verbal.
• Ability to stay calm and professional under pressure.

Responsibilities

• Engage with the community by responding to comments and messages.
• Manage social media posts for consistent brand communication.
• Monitor channels to gather insights and trends.

Skills

Community management experience

Strong communication skills

Proficiency with social media tools

Crisis management skills

Understanding of social media trends

Detail-oriented

Tools

Social media management tools

Analytics platforms

Job description

Established in 2004 OLIVER is the world's first and only specialist in designing building and running bespoke inhouse agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group we are at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity and drive insightful decision‑making, empowering our teams to produce innovative and impactful results.

Role:

Community Manager

Location:

Dubai, UAE

About the role:

Working in partnership with our client we are looking for an experienced and proactive Community Manager to join our team. This role will be responsible for building, nurturing and managing our online community. The ideal candidate will be the bridge between our brand and the audience, ensuring engaging, timely and meaningful interactions while maintaining a positive brand image.

What you will be doing:

• Actively engage with the community by responding to comments, messages and discussions across platforms.
• Schedule and manage social media posts to ensure consistent brand presence and communication.
• Monitor social media channels and community platforms to gather feedback, trends and insights.
• Address community concerns or issues promptly, maintaining a positive and professional tone.
• Track key community metrics and provide regular reports on growth, engagement and sentiment.
• Analyze insights to refine strategies and improve community engagement efforts.
• Handle crises or negative situations with professionalism, protecting the brand's reputation.

What you need to be great in this role:

• 3 years of experience in community management or social media management.
• Strong communication skills, both written and verbal.
• Proficiency with social media management tools and analytics platforms.
• Ability to stay calm and professional under pressure, especially during crises.
• Understanding of social media trends, digital behavior and audience engagement.
• Detail-oriented with excellent organizational and multitasking abilities.

Req ID: 13151

Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what's possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively proinclusive and antiracist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science‑based emissions reduction targets. Collectively we work towards our mission embedding sustainability into every department and through every stage of the project lifecycle.

Required Experience:

IC