Colleague Outlet Supervisor

Saadiyat Rotana Resort & Villas; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury resort in Abu Dhabi is seeking a passionate Colleague Outlet Supervisor to manage the Colleague Dining Outlet operations. Responsibilities include ensuring food quality, maintaining hygiene standards, and addressing colleagues' feedback. Ideal candidates possess a degree in hospitality, have fluency in English, and previous supervisory experience. The environment is fast-paced and multi-cultural, requiring effective communication and teamwork skills.

Qualifications

• Ideally have a degree in the hospitality field.
• Fluency in both written and spoken English is required.
• Previous experience in minor leadership and supervisory roles is a plus.

Responsibilities

• Organize, plan, and control day-to-day operations of the Colleague Dining Outlet.
• Maintain HACCP cleanliness and hygiene standards.
• Check food quality, presentation, and set-up for all meals.
• Address colleagues' food complaints and suggestions.

Skills

Effective Communication

Teamwork

Customer Focus

Adaptability

Education

Degree in Hospitality

Job description

We’re currently seeking for passionate and dynamic guest focused Food and Beverage professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees. As a Colleague Outlet Supervisor you are responsible to supervise and coordinate all aspects with regard to the smooth functioning and operation of the Colleague Dining Outlet, monitoring the menu and food quality, liaising with the catering provider, submitting feedback and suggesting for improvement. Your role is to ensure that cleaning and hygiene standards are adhered to and will include key responsibilities such as:

• Organize, plan and control the day-to-day operations of the Colleague Dining Outlet
• Maintain HACCP cleanliness and hygiene standards
• Check-up of food quality, presentation and set-up of buffet and salad bar on every meals
• Note colleagues food complaints and suggestions to be attended to and resolve to report to the Human Resources and Food & Beverage Department
• Assist in the planning of menus and organize the duty roaster
• Suggest measures to minimize operational cost while carrying out monthly inventories of stores, equipments, etc
• Maintain and prepare food store requisition for Colleague Dining Outlet
• Be responsible for timely meal service as per timings outlined for Colleague Dining Outlet

Skills

Education, Qualifications & Experiences

You should ideally have a degree in the hospitality field with experiences in a similar role. You must also have fluency in both written and spoken English and previous experience in minor leadership and supervisory roles are a definite plus.

Knowledge & Competencies

The ideal candidate will be service oriented and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team while possessing following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results