Cluster Sales Manager

Hilton Worldwide, Inc.; Dubai; On-site; USD 50,000 - 70,000; Full time

Job summary

Hilton Worldwide, Inc. is seeking a Cluster Sales Manager to oversee hotel sales and marketing plans in Dubai. The ideal candidate will possess strong leadership skills and a proven track record in sales management, ensuring competitive positioning in the local market. This role involves collaborating with senior management, enhancing guest experiences, and driving sales initiatives.

Qualifications

• Proven experience in a similar role.
• Strong leadership and team management skills.
• Analytical skills to interpret business indicators.

Responsibilities

• Manage hotel sales and marketing plans to support business objectives.
• Collaborate with Senior Management to identify key business areas.
• Produce accurate, timely reports for hotel and management review.

Skills

Leadership

Analytical skills

Effective selling

Coaching abilities

Organizational skills

Education

Relevant degree qualification

Job description

A Cluster Sales Manager manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

What will I be doing?

As a Cluster Sales Manager, you will work closely with Senior Management to develop the sales team and foster high performance. Your responsibilities include:

1. Managing hotel sales and marketing plans to support business objectives and focus sales efforts across market segments.
2. Collaborating with Senior Management to identify and support key business areas requiring additional focus.
3. Recommending, implementing, and monitoring local sales and marketing initiatives.
4. Providing comprehensive information about the hotel's products and services through relevant sales channels to attract existing and potential guests.
5. Producing accurate, timely reports for hotel and management company review.
6. Presenting monthly updates on the sales team's activities and contributions to hotel owners and senior management.
7. Working with other departments, especially Reservations and Banqueting, to enhance guest experiences and develop sales programs.
8. Participating in management meetings to develop sales and marketing strategies.
9. Preparing hotel contracts aligned with current business and pricing conditions.
10. Monitoring offers, discounts, and options for repeat bookings in collaboration with the Group Coordinator.

What are we looking for?

A successful Cluster Sales Manager at Hilton embodies a positive attitude, excellent communication, and a commitment to high customer service standards. Key qualities include:

• Strong leadership and team management skills
• Analytical skills to interpret business indicators and market trends
• Effective selling and coaching abilities
• Organizational and planning proficiency
• Proven experience in a similar role

Preferred additional capabilities include:

• Knowledge of the local market and hospitality industry
• Passion for sales and achieving targets
• Relevant degree qualification
• Driving license

What will it be like to work for Hilton?

Hilton is a leading global hospitality company offering a range of accommodations from luxury hotels to mid-priced options. For nearly a century, Hilton has provided exceptional guest experiences worldwide. Our vision is “to fill the earth with the light and warmth of hospitality,” and our team members are central to delivering this mission every day.