Cloud Strategy & Operational Excellence Advisor

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global tech company in Dubai is seeking a Technical Account Manager to serve as a trusted advisor for enterprise customers. You'll drive the adoption of AWS services, ensuring operational health and providing strategic guidance. Qualified candidates will have experience in cloud technologies, excellent customer communication, and strong troubleshooting skills. A mix of technical expertise and customer obsession is essential for this role.

Qualifications

• Experience in a similar role as a Technical Account Manager or Consultant.
• Understand operational parameters for Compute, Storage, Networking, etc.
• Customer-facing experience with clear communication skills.

Responsibilities

• Build solutions and provide technical guidance to customers.
• Ensure AWS environments remain operationally healthy.
• Collaborate with various teams including Solutions Architects.

Skills

Customer obsessed

Fluency in English/Arabic

Experience in cloud technologies

Ability to juggle tasks

Tools

Docker

Kubernetes

AWS

Job description

A global tech company in Dubai is seeking a Technical Account Manager to serve as a trusted advisor for enterprise customers. You'll drive the adoption of AWS services, ensuring operational health and providing strategic guidance. Qualified candidates will have experience in cloud technologies, excellent customer communication, and strong troubleshooting skills. A mix of technical expertise and customer obsession is essential for this role.