Clinic Operations Lead - Medical Admin & Front Desk

Emirates Airlines - Other locations; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global aviation company in Dubai is seeking a Medical Services Admin Coordinator to supervise administrative operations within their medical services team. The ideal candidate will have 3 years of Medical Administration experience, strong English communication skills, and proficiency in MS Office. This role is vital for ensuring excellent service delivery, maintaining regulatory compliance, and identifying process improvements. Benefits include a competitive salary, travel perks, and the opportunity to work in a dynamic environment.

Benefits

Attractive tax-free salary

Travel benefits including discounts on flights and hotel stays

Qualifications

• Experience of 3 years in Medical Administration.
• Knowledge of medical and/or dental is an advantage.

Responsibilities

• Supervise administrative operations of Emirates Group Medical Services.
• Communicate effectively with internal and external customers.
• Deliver excellent customer service and manage complaints.
• Ensure data entry accuracy and regulatory compliance.
• Proactively identify opportunities for improvement within the clinic.

Skills

Fluent in English written and verbal communication

Customer service experience

Computer literate MS Office packages

Management experience

Education

12 Years schooling or equivalent

Job description

A global aviation company in Dubai is seeking a Medical Services Admin Coordinator to supervise administrative operations within their medical services team. The ideal candidate will have 3 years of Medical Administration experience, strong English communication skills, and proficiency in MS Office. This role is vital for ensuring excellent service delivery, maintaining regulatory compliance, and identifying process improvements. Benefits include a competitive salary, travel perks, and the opportunity to work in a dynamic environment.