Client Success Catalyst - Fintech Growth (GCC)

Visa; Dubai; Hybrid; AED 257,000 - 331,000; Full time

Job summary

A leading global payment solutions company is seeking a Consultant Client Success based in Dubai. This role will manage the client relationship operationally for fintech clients in the GCC region, ensuring they achieve maximum value from Visa products. Responsibilities include supporting product implementation, building client relationships, and optimizing client performance. The ideal candidate should have strong analytical skills, experience in client success, and proficiency in Microsoft Office tools. This is a full-time hybrid position.

Qualifications

• Understanding of payment industry processing trends, threats, and regulatory environments.
• Ability to communicate technical terms in business language.
• Fluent in English, proficiency in Arabic is a plus.

Responsibilities

• Oversee implementation of new Visa products and coordinate teams.
• Build and sustain client advocate status.
• Support development of client education and training materials.
• Monitor client health and optimize performance.

Skills

Analytical skills

Client relationship building

Communication

Proactiveness

Critical thinking

Education

Certifications in Client Success or project management

Tools

Microsoft Office (Excel, PowerPoint, Word)

Job description

A leading global payment solutions company is seeking a Consultant Client Success based in Dubai. This role will manage the client relationship operationally for fintech clients in the GCC region, ensuring they achieve maximum value from Visa products. Responsibilities include supporting product implementation, building client relationships, and optimizing client performance. The ideal candidate should have strong analytical skills, experience in client success, and proficiency in Microsoft Office tools. This is a full-time hybrid position.