Client Relationship & Banking Solutions Lead

ADIB Group; Sharjah; On-site; AED 146,000 - 202,000; Full time

Job summary

A financial services provider in Sharjah seeks a Customer Relationship Officer to manage products and service functions, ensuring quality service delivery to customers. The role involves managing account documentation, handling customer inquiries, and promoting the company's products. Candidates should have a strong knowledge of retail banking products, sales skills, and the ability to maintain operational standards in accordance with UAE banking regulations. Training and management skills are a plus.

Qualifications

• Broad knowledge of ADIB's retail banking financial products and services.
• Thorough knowledge of ADIB's retail credit and operational policies.
• Good knowledge of UAE banking practices and regulations.

Responsibilities

• Manage account documentation and customer inquiries related to deposit accounts.
• Handle inquiries related to finance and maintain customer files.
• Sell and cross-sell ADIB's products.

Skills

Knowledge of retail banking products

Sales skills

Management skills

Training skills

Computer skills

Job description

A financial services provider in Sharjah seeks a Customer Relationship Officer to manage products and service functions, ensuring quality service delivery to customers. The role involves managing account documentation, handling customer inquiries, and promoting the company's products. Candidates should have a strong knowledge of retail banking products, sales skills, and the ability to maintain operational standards in accordance with UAE banking regulations. Training and management skills are a plus.