Client Outreach Manager

Idenfo; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A SaaS compliance leader is seeking a Client Outreach Manager in Dubai. This role focuses on generating and nurturing leads through various outreach strategies in a fast-paced environment. Candidates should have proven experience in B2B sales development and expertise in using lead generation tools. The position offers competitive compensation and opportunities for career growth.

Benefits

Competitive compensation

Flexibility

Career growth opportunities

Qualifications

• Proven experience in client outreach, business development or sales development.
• Strong knowledge of lead generation tools.
• Excellent communication skills.
• Strong analytical skills to optimize outreach campaigns.
• Detail-oriented and able to manage multiple campaigns.

Responsibilities

• Develop and implement client outreach strategies.
• Build and maintain relationships with prospects.
• Track outreach performance and conversion rates.
• Maintain records in CRM systems.
• Suggest improvements based on feedback.

Skills

Client outreach experience

Lead generation tools

Excellent communication

Analytical skills

Organized and detail-oriented

Multilingual skills

Tools

Apollo

LinkedIn Sales Navigator

CRM systems

Job description

Location: Onsite, UAE

Role Overview

The Client Outreach Manager will be the engine that drives Idenfo's lead generation and engagement efforts. This role focuses on identifying, reaching out to, and nurturing potential clients across global markets, leveraging advanced outreach platforms and strategies. Working closely with sales and product teams, you will ensure that Idenfo connects with the right prospects, delivering a strong pipeline of qualified leads.

Core Purpose

To generate and nurture high-quality leads by executing targeted outreach campaigns, engaging prospects across multiple channels, and equipping the sales team with well-qualified opportunities to close.

Key Responsibilities

Outreach Strategy & Execution

• Develop and implement client outreach strategies tailored to Idenfo's target markets (banks, FinTechs, and regulated businesses).
• Identify, research, and engage potential leads through Apollo, LinkedIn Sales Navigator, CRM tools, and email automation platforms.

Lead Nurturing & Engagement

• Build and maintain strong relationships with prospects through professional and personalised communication.
• Handle initial inquiries, respond to prospect questions, and nurture leads toward the demo stage.

Collaboration with Sales & Product Teams

• Pass on qualified leads to the sales enablement team for demos and closure.
• Share insights from outreach activities with sales and product teams to improve targeting and messaging.

Performance Tracking & Reporting

• Maintain accurate and up-to-date records of outreach activities and follow-ups in CRM systems (Pipedrive preferred).
• Prepare reports on outreach performance, conversion rates, and lead quality, with recommendations for improvement.

Process & Tool Optimization

• Stay updated with the latest outreach, lead generation, and automation tools.
• Suggest improvements to outreach scripts, email sequences, and targeting methods based on feedback and performance data.

Required Skills & Experience

• Proven experience in client outreach, business development, or sales development within a B2B SaaS, FinTech, or RegTech environment.
• Strong knowledge of lead generation tools such as Apollo, LinkedIn Sales Navigator, and CRM/automation platforms.
• Excellent communication skills - professional, persuasive, and client-centric.
• Strong analytical skills with the ability to optimize outreach campaigns using data.
• Highly organised, detail-oriented, and able to manage multiple outreach campaigns simultaneously.
• Comfortable working in a fast-paced, remote-first environment.

Preferred

• Experience engaging with international clients (EMEA & Middle East).
• Familiarity with compliance, AML/KYC, or financial technology solutions.
• Multilingual skills, especially in English, French, and Arabic.

Why Join Idenfo?

• Be part of a fast-growing SaaS compliance leader driving global impact.
• Directly influence Idenfo's business development and client acquisition strategies.
• Competitive compensation, flexibility, and career growth opportunities.