Client Coordinator

Dr. Sunny Medical Centre - UAE; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A medical aesthetic clinic in Sharjah is seeking a skilled professional to manage clinic operations, handle walk-in clients, and achieve sales targets. The ideal candidate must possess excellent customer service skills, medical terminology knowledge, and familiarity with appointment scheduling. Fluency in both English and Arabic is essential, along with prior experience in a related field. This is a fast-paced role that requires a proactive approach to ensure a high-quality patient experience.

Qualifications

• Proficiency in phone etiquette and appointment scheduling.
• Experience in receptionist duties.
• Knowledge of medical terminology is essential.
• Excellent interpersonal and customer service skills required.
• Ability to work effectively in a fast-paced, on-site environment is a must.
• Previous experience in an aesthetic or dermatology department is necessary.
• Fluency in English and Arabic is mandatory.

Responsibilities

• Handles walk-in clients and explains treatments.
• Responsible for follow-ups and achieves sales targets.
• Manages end-to-end operations of the clinic.

Skills

Phone Etiquette

Appointment Scheduling

Interpersonal Skills

Customer Service Skills

Medical Terminology

Fast-paced Environment Adaptability

Education

Bachelor’s degree in a related field

Job description

Responsibilities

• Handles walk-in clients in a medical aesthetic / dermatology clinic, understands skin or hair concerns, explains doctor-led treatments, and converts consultations into paid packages.


• Responsible for follow-ups, coordination with doctors/therapists, and achieving individual monthly sales targets.


• Manages end-to-end operations of a medical aesthetic / dermatology clinic, including staff supervision, appointment flow, billing accuracy, inventory, hygiene standards, and daily revenue tracking. Ensures smooth clinic operations, high service quality, and a premium patient experience.

Qualifications

• Proficiency in Phone Etiquette and Appointment Scheduling


• Experience in Receptionist Duties


• Knowledge of Medical Terminology and Communication skills


• Excellent interpersonal and customer service skills


• Ability to work effectively in a fast-paced, on-site environment


• Previous experience in a aesthetic or derma department is must


• Bachelor’s degree in a related field is preferred


• Fluency in English and Arabic language is must.