Client Consulting Manager

Visa; Dubai; Hybrid; AED 170,000 - 220,000; Full time

Job summary

A leading global payments technology company seeks a VCA Manager in Dubai. The role involves leading consulting projects on commercial payments and enhancing client performance through data-driven insights. Required qualifications include a recognized undergraduate degree and 4-6 years experience in consulting or financial services. Excellent communication and analytical skills are essential. This is a full-time hybrid role.

Qualifications

• 4-6 years of experience in consulting or financial services.
• Experience in strategy consulting or internal analytics function is a plus.
• Knowledge of commercial card payment solutions is a plus.

Responsibilities

• Lead consulting projects focusing on commercial payment flows.
• Execute project activities following consulting delivery frameworks.
• Conduct data analysis to identify trends and improvement opportunities.
• Build strong client relationships and act as a trusted advisor.

Skills

Analytical skills

Financial modeling skills

MS Excel proficiency

MS PowerPoint proficiency

Stakeholder management

Communication skills

Collaboration skills

Education

Undergraduate degree

MBA or postgraduate degree

Job description

The VCA Manager (Commercial and Money Movement Services) will be a key member of the Visa Consulting & Analytics team in the Middle East based in Dubai and covering the GCC and NALP regions. This role focuses on commercial payments and money movement services a strategic growth area for Visa as we expand beyond consumer payments into new payments flows between businesses individuals and governments. We are seeking motivated professionals who are passionate about combining data-driven insights with strategic consulting to drive impact for Visas clients across the region.

Key Responsibilities

• Lead consulting projects or workstreams focused on commercial payment flows using data-driven analysis to solve client challenges
• Execute project activities following Visas consulting delivery frameworks and methodologies to ensure quality and consistency
• Conduct data analysis benchmarking and market research to identify trends and improvement opportunities in clients commercial payments portfolio
• Translate analytical findings into actionable recommendations that enhance client performance in areas such as B2B cross-border and commercial card payments
• Support clients in implementing recommendations including go-to-market strategies process improvements and digital adoption initiatives
• Manage project timelines deliverables and client communications to ensure seamless execution and stakeholder alignment
• Build and maintain strong client relationships acting as a trusted advisor and ensuring high satisfaction across engagements
• Support client workshops and training sessions to share best practices and implementation insights
• Collaborate and share knowledge with consulting teams in other regions to bring global best practices and innovative solutions to local clients
• Contribute to developing the CMS consulting practice through insights methodology refinement and thought leadership
• Collaborate with senior colleagues on complex projects and guide junior team members to ensure analytical quality and delivery excellence
• Provide ad hoc support to internal initiatives and cross-functional projects within VCA as needed
• Stay informed on emerging commercial and remittance payment trends and apply this knowledge to enhance Visas consulting recommendations

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Education & Professional Qualifications

• A recognized undergraduate degree is required
• MBA or other postgraduate degrees is a plus

Experience & Skills

• 46 years of experience in consulting financial services or the payments industry
• Prior experience in a strategy consulting firm or internal strategy/analytics function is a plus
• Experience in business and corporate banking and familiarity with commercial card payment solutions is a plus
• Strong analytical and financial modeling skills
• Proficiency in MS Excel and MS PowerPoint
• Excellent written and verbal communication skills
• Strong collaboration stakeholder management and interpersonal skills
• Fluent in English (Arabic preferred but not required)
• Self-driven results-oriented and adaptable to a fast-paced environment

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work

No

Employment Type

Full-time