Client Advisor

Seline Clinic Dubai; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A premier aesthetic medical clinic in Dubai is seeking an experienced Client Advisor for Plastic Surgery. This role involves engaging with clients to understand their goals, coordinating appointments, managing doctor schedules, and ensuring a premium experience throughout the surgical journey. Candidates should have sales or client coordination experience, preferably in aesthetics. Knowledge of OT coordination is essential, with an attractive compensation package and incentives for achieving targets.

Benefits

Competitive compensation

Strong incentive scheme

Qualifications

• Experience in sales or client coordination in plastic surgery or aesthetic sectors.
• Ability to meet sales targets and manage multiple tasks efficiently.
• Aesthetics clinic experience in Dubai preferred.

Responsibilities

• Engage with clients to understand their aesthetic goals.
• Book and confirm consultations and pre-op assessments.
• Liaise with partner hospitals for surgery and OT coordination.
• Promote plastic surgery services and achieve revenue targets.
• Deliver high standard of service throughout client’s surgical journey.

Skills

Sales expertise

Client coordination

Strong communication

Interpersonal skills

Familiarity with OT coordination

Education

Bachelor’s Degree

Job description

ABOUT THE COMPANY

Seline Clinic is Russia’s premier full-cycle aesthetic medical clinic, renowned for offering world-class services in plastic surgery and aesthetic treatments. As part of our exciting expansion into the Middle East, we are seeking experienced Client Advisor - Plastic Surgery to join our dynamic team. You will play a pivotal role in guiding clients through their surgical journey, coordinating doctor schedules, operating theatre bookings, and ensuring a seamless, high-touch experience from consultation to post-operative care.

JOB DESCRIPTION

As a Plastic Surgery Client Advisor, you will:

• Client Consultation Support: Engage with clients to understand their aesthetic goals, provide general information on available plastic surgery services, and facilitate consultations with the treating physician.
• Coordinate appointments: Book and confirm consultations, pre-op assessments, and follow-up visits with surgeons.
• Manage doctor schedules: Work with surgeons and partner hospitals to schedule surgeries and consultations.
• Operating Theatre (OT) coordination: Liaise with partner hospitals to secure OT bookings and ensure completion of all pre-operative requirements, including medical investigations, consent documentation, and administrative clearances.
• Sales targets: Present and promote plastic surgery services, treatment packages, and membership options to achieve assigned monthly revenue targets, in compliance with clinic policies and ethical standards.
• Client experience: Deliver a high standard of service by ensuring consistent communication, guidance, and follow-up throughout the client’s surgical journey.
• Team collaboration: Work closely with surgeons, nursing team, hospital staff, and clinic teams to maintain a smooth operation

JOB REQUIREMENTS

• Bachelor’s Degree.
• Experience in sales or client coordination in plastic surgery, aesthetic, or wellness sectors.
• Familiarity with OT coordination or surgery bookings with partner hospitals.
• Strong communication and interpersonal skills.
• Ability to meet sales targets and manage multiple tasks efficiently.
• Aesthetics Clinic experience in Dubai (preferred)
• Russian language will be an added advantage.

COMPENSATION & REWARDS

• Compensation is one of the best in the industry w/ local benefits.
• Strong incentive scheme upon achieving target.