Clerk, Retail - Atlantis the Palm

Atlantis Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel resort in Dubai is seeking a Retail Clerk who has a passion for hospitality and sales. The role involves enhancing guests' shopping experiences and working across various retail outlets. Candidates should possess strong customer service skills, and the ability to meet sales goals is essential. The position offers competitive, tax-free salary in AED, alongside benefits such as food privileges, health insurance, and training opportunities. Join a dynamic team in a vibrant environment.

Benefits

Food and beverage privileges

Discounted rates at Kerzner properties

Comprehensive health insurance

Annual flights home

Colleague wellness initiatives

Qualifications

• Experience in a retail or hospitality environment.
• Strong ability to meet sales targets.
• Good communication and interpersonal skills.

Responsibilities

• Provide informative product information to enhance customer experience.
• Meet individual sales targets daily.
• Ensure the retail outlet is presented to the highest standards.
• Minimize stock loss by following set policies.

Skills

Customer service

Sales

Product recommendations

Flexibility

Job description

Clerk, Retail - Atlantis the Palm

(18857)

A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.

The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo‑Pacific dolphins at Dolphin Bay.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

About the Role

Are you a natural salesperson? Do you have a passion for hospitality, enjoy working in a fun and dynamic environment, and thrive in a fast‑paced setting? As a successful Retail Clerk, you will go above and beyond by providing informative product information and recommendations to enhance customers’ shopping experience across the resort. You will hold experience in a similar role, with the strong ability to:

• Delivering service standards as per the companies and departments standards.
• Meeting individual revenue targets (sales) on the shop floor on a daily basis.
• Ensuring process is followed to minimize stock loss – damages/ returns and exchanges follow up the policies and procedures set.
• Ensuring the retail outlet is presented to the highest level of standard on a daily basis.

About You

You will work on a rotational basis across branded retail outlets across Atlantis The Palm resort and Aquaventure World, applying your exceptional customer service and ensuring a positive shopping experience. You will greet the guest with a warm welcoming smile and act as an Atlantis ambassador while assisting customers, handling transactions efficiently, and maintaining a well‑organised store. We are looking for a candidate who can naturally engage with guests, recommend products, and support sales targets. The person in this role should be flexible to work weekends, holidays, and shifting schedules. Eagerness to learn, adapt, and contribute to a dynamic retail setting, especially in the hospitality industry and waterpark industry, is crucial in this role.

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio – making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A‑Team and discover the extraordinary.