Cinema Platform Support Specialist (Vista & POS)

Mindtel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading cinema technology firm in Dubai is seeking a Platform Support Executive to provide Level 2 support for Vista Application and POS hardware in a fast-paced cinema environment. This role involves troubleshooting incidents, maintaining system integrations, and collaborating with vendors to resolve technical issues. The ideal candidate should have strong troubleshooting skills and experience in documentation. Candidates must be flexible with operational hours, including weekends and holidays.

Qualifications

• Experience in Level 2 support for application and POS hardware.
• Strong troubleshooting skills in a fast-paced environment.
• Ability to document technical issues and resolutions.

Responsibilities

• Provide ongoing support for Vista application and POS systems.
• Participate in system upgrades and cloud migration projects.
• Collaborate with vendors to resolve technical challenges.

Skills

Troubleshooting

Customer service

Communication

Technical documentation

System integration

Job description

A leading cinema technology firm in Dubai is seeking a Platform Support Executive to provide Level 2 support for Vista Application and POS hardware in a fast-paced cinema environment. This role involves troubleshooting incidents, maintaining system integrations, and collaborating with vendors to resolve technical issues. The ideal candidate should have strong troubleshooting skills and experience in documentation. Candidates must be flexible with operational hours, including weekends and holidays.