Chief Steward

TALENTMATE; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality resort in Ras Al Khaimah seeks a Chief Steward to oversee stewarding operations and manage human capital activities. The successful candidate will demonstrate strong leadership and communication skills while ensuring compliance with health standards. With a focus on operational excellence, candidates should have experience in high-volume environments and a thorough understanding of HACCP regulations. This full-time role offers excellent benefits, including reduced hotel rates and accommodation support.

Benefits

Team Member Travel Program

Staff cafeteria for meals

Accommodation and transportation support

Qualifications

• Proven management experience in high-volume hotel or resort environments.
• Strong commercial acumen with P&L analysis capabilities.
• Extensive knowledge of HACCP and food safety regulations.

Responsibilities

• Lead all stewarding-related human capital activities.
• Drive operational excellence while ensuring compliance with health protocols.
• Manage departmental budgets and oversee performance management.

Skills

Leadership

Communication

Operational Excellence

Problem-Solving

Education

Tertiary qualifications in Hospitality Management or related field

Tools

Microsoft Office Suite

Job description

Job Description

DoubleTree by Hilton Resort & Spa Marjan Island is looking for a Chief Steward to join the team! With 723 rooms, 14 food and beverage outlets, 7 pools and a private beach, this award‑winning property offers elevated comfort and food inspired by from around the world. A Chief Steward will manage Human Resources related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives.

Why Work for Hilton?

Hilton is one of the largest and fastest‑growing hospitality companies in the world, with more than 9,000 properties with more than 1.3 million rooms in 141 countries and territories. In the 100+ years since our founding, we have defined the hospitality industry and established a portfolio of 25 world‑class brands, with the emergence of the Tempo brand and including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 200+ million members in our award‑winning customer loyalty program, Hilton Honors. We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate.

What will I be doing?

As a Chief Steward, You Will Lead The Strategic Management And Performance Of All Stewarding‑related Human Capital Activities, Including Talent Acquisition, Succession Planning, And The Execution Of Specialized Technical Training. You Will Drive Operational Excellence By Overseeing Performance Management, Ensuring Compliance With Health And Safety Protocols, And Fostering Positive Employee Relations To Maintain The Highest Service Standards At The Resort.

• Lead high‑performance teams through continuous training, safety certification, and performance‑based succession planning.
• Engineer operational workflows that ensure seamless equipment delivery and stewarding support during high‑volume operational restaurants and banquet events.
• Uphold HACCP compliance by implementing comprehensive deep‑cleaning schedules and maintaining "audit‑ready" kitchen environments.
• Maximize asset ROI by overseeing a preventive maintenance program for all heavy dishwashing and kitchen machinery.
• Drive departmental profitability by managing the P&L and implementing aggressive cost‑control measures for chemicals and labour.
• Minimize financial loss by executing strict breakage‑reduction programs and monitoring monthly operating equipment variances.
• Master inventory control through rigorous monthly audits and par‑level management of all chinaware, glassware, and silver assets.
• Guarantee product excellence by enforcing meticulous sanitation and polishing standards for all guest‑facing equipment.
• Optimize resource consumption by calibrating chemical dispensing systems to reduce waste while maintaining hygiene standards.
• Advance sustainability goals by leading waste segregation and reduction initiatives to lower the resort’s environmental footprint and disposal costs.

What are we looking for?

Since Being Founded In 1919, Hilton Has Been a Leader In The Hospitality Industry. Today, Hilton Remains a Beacon Of Innovation, Quality, And Success. This Continued Leadership Is The Result Of Our Team Members Staying True To Our Purpose, Vision, Mission, And Values. Specifically, We Look For Demonstration Of These Values.

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

As with any job, we do have certain criteria that you will need to meet in order to be considered. These are detailed as follows:

• Tertiary qualifications or a collegiate‑level degree in Hospitality Management, Food & Beverage, or a related field.
• Proven management experience in stewarding or BOH operations within a high‑volume hotel, resort, or large‑scale catering environment.
• Exceptional leadership and communication skills to effectively manage a large, diverse team of stewards and other staff.
• Strong commercial and business acumen with the ability to analyse P&L statements and manage departmental operational budgets.
• A passion for operational excellence and the vision to build a winning team focused on hygiene and efficiency.
• Extensive knowledge of HACCP, local food safety regulations, and chemical handling protocols.
• Advanced organizational skills to manage complex inventory cycles and event logistics simultaneously.
• Project and time management skills to oversee deep‑cleaning schedules and kitchen renovation or maintenance projects.
• Proven problem‑solving expertise, particularly in high‑pressure environments and during peak occupancy periods.
• Technical proficiency in common office software (MS Apps/Excel/Word) and procurement systems for inventory and budget tracking.

Hilton Work Perks

In addition to a competitive salary you will also receive a range of excellent benefits - probably the best of which is our Go Hilton Team Member Travel Program. This provides you with access to heavily reduced hotel room rates for you, your family & friends. Perfect for the holiday savvy team member! In our hotel you will also benefit from a staff cafeteria for all meals, a five minute away shared accommodation and transportation. The role also includes all required residency and work permits.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest and team member experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

DoubleTree by Hilton Resort & Spa Marjan Island

Schedule

Full‑time

Brand

Doubletree by Hilton

Job

Stewarding

Job Details

Role Level: Mid-Level
Work Type: Full‑Time
Country: United Arab Emirates
City: Ras Al Khaimah
Company Website: http://stories.hilton.com
Job Function: Others
Company Industry: Hospitality
Sector: Hospitality