Chat operator

Want More; Ajman; On-site; AED 60,000 - 120,000; Full time

Job summary

A customer service company in Ajman is seeking a Chat Operator to provide exceptional customer service through online chat. Fluency in English is essential, and previous experience is preferred but not mandatory. This role offers a competitive salary, flexible hours, and opportunities for growth. Ideal candidates are motivated and enthusiastic about customer service.

Benefits

Free visa and ticket

Competitive salary package

Opportunity for growth

Qualifications

• Previous experience as a chat operator or in customer service is preferred but not required.
• Ability to handle multiple conversations simultaneously.
• Must be able to work flexible hours.

Responsibilities

• Engage with customers through online chat platforms.
• Respond to customer inquiries and complaints promptly.
• Provide product information and assist with placing orders.

Skills

Fluent in English

Excellent communication skills

Problem-solving skills

Job description

Chat Operator (English Speaking)

Profession: Chat Operator
City: Ajman
Country: UAE

We are seeking a highly motivated and enthusiastic Chat Operator to join our team in Ajman, UAE. This is an excellent opportunity for freshers or anyone looking for a contract job without accommodation. As a Chat Operator, you will be responsible for providing exceptional customer service through online chat platforms.

Key Responsibilities

• Engage with customers through online chat platforms in a professional and friendly manner
• Respond to customer inquiries, complaints, and requests promptly and accurately
• Provide product information and assist with placing orders or resolving technical issues
• Build strong relationships with customers by understanding their needs and offering personalized solutions
• Maintain a high level of productivity while ensuring quality standards are met
• Collaborate with other team members to continuously improve customer satisfaction

Requirements

• Fluent in English (speaking, reading, writing)
• Previous experience as a chat operator or in customer service is preferred but not required
• Excellent communication skills with the ability to handle multiple conversations simultaneously
• Strong problem-solving skills and attention to detail
• Ability to work independently in a fast-paced environment
• Must be able to work flexible hours as role may require evening or weekend shifts

Benefits

• Free visa and ticket provided by the company
• Competitive salary package based on experience and performance
• Opportunity for growth within the company

If you are passionate about customer service and have excellent communication skills, we would love to hear from you! Please apply with your updated resume and a brief cover letter explaining why you would be the perfect fit for this role. This position is open to Indians currently residing in UAE or willing to relocate.