Vigilance: The CCTV Operators shall, when operating the CCTV Room, be held responsible for keeping vigilance over the CCTV monitors with the view to detect:
- Human traffic entering or leaving the Hotel, particularly criminal or undesirable elements.
- Illicit movements of goods, particularly those leaving the Hotel's premises.
- Misdemeanors committed by staff.
- Any other activities of unusual nature.
Maintenance: Ensuring that the CCTV equipment is in good working condition when taking over duty. In the event of any:
- Malfunction: Record in the Security log Book for follow-up action by the Supervisor or his Assistant. DO NOT attempt to meddle with any of the equipment.
- Blank occurring on CCTV monitor screens: Indicative of malfunction, thefts, or sabotage to the CCTV camera. In such an event, promptly alert and direct the nearest Security personnel to investigate and determine its cause.
- Recording of details of incident and action taken in the Security log Book.
- Taking prompt action through the walkie-talkie or phone to alert the Supervisor, Concierge, and Engineering Department if any of the lifts jammed as indicated on the Lift Supervisory Panel.
- Informing the Field Officer of their meal relief roster as prepared by Supervisor in the Security log Book. Granting of any emergency relief requested by the Field Officer.
- Redeployment of field officers as scheduled as per instructions from Security Manager or Security in Charge.
- Granting of emergency relief to field officer.
- Anti-Robbery Alarms: Act promptly through the walkie-talkie to alert and direct the Supervisor to the scene of activation of the Robbery activation and call the Security Manager.
- Reported via phone or Radio.
- Reception Check-in counter to phone Security Room if in need.
- Fire Exit Security Alarm: Monitoring and recording the time, date, and location of activated Fire Exit Security Alarm in the Security log Book for collation and setting a MouseTrap to apprehend the culprit.
Qualifications:
- Previous experience of at least 2 years in the same field.
- Certification in CCTV either from DPS or PSBD.
- Computer literate in Microsoft Windows applications required.
- Must possess a professional presentation.
- Highly responsible & reliable.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively as part of a team.
Remote Work:
No
Employment Type:
Full-time