Category Manager

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading logistics company is seeking a Regional Category Manager in Dubai to enhance their grocery store concept 'tMart'. The role involves project management, performance analysis, and negotiating business development agreements across eight MENA markets. Candidates should have at least 5 years of experience in commercial roles within retail or FMCG. A detail-oriented and hands-on approach is essential for success, alongside strong analytical and communication skills. Fluency in English and Arabic is advantageous.

Qualifications

• Minimum 5 years of experience in commercial functions in retail, e-commerce, or FMCG.
• Experience in leading cross-functional projects at scale.
• Fluent in English; Arabic is highly advantageous.

Responsibilities

• Manage regional projects for data tools rollouts and automation.
• Analyze category performance across 8 MENA markets.
• Negotiate regional business development agreements with vendors.
• Provide support for Category Managers in multiple markets.
• Develop business reviews and dashboards in collaboration with data teams.
• Collaborate with Finance, Supply Chain, and Commercial teams.

Skills

Project Management

Data Analysis

Stakeholder Management

Team Leadership

Communication

Intercultural Skills

Job description

Role Summary

Were looking for a Regional Category Manager to join the team and focus on growing our own Grocery Store tMart which is the regions first cloud store concept offering 30‑minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait UAE Qatar Jordan Bahrain Egypt Oman and Iraq!

Qualifications

Whats On Your Plate

• Project & Tool Rollout Management: tolead regional projects related to data insights tools rollouts and commercial process automation; coordinate with Commercial and Finance teams for successful rollout adoption and training of new tools/dashboards; track timelines milestones user feedback of implemented solutions.
• Regional Category Performance & Analytics: analyze category performance across all 8 MENA markets identifying gaps opportunities and market trends; monitor key KPIs: sales growth margin assortment penetration pricing promo market share and supplier contribution on a regional level.
• Regional Business Development Agreements (BDAs) negotiation: lead negotiation of regional BDAs with top global and regional CPGs; align commercial terms joint business plans (JBPs) and trade investments to regional priorities; ensure compliance to agreed terms tracking performance and financial contributions per supplier; build and maintain strong relationships with senior vendor stakeholders.
• Cross-Market Category Support: act as a regional point of contact for Category Managers across 8 markets providing guidance on category management BDA negotiation supplier management etc.
• Category Performance & Margin Analytics: develop dashboards scorecards and business reviews (in close collaboration with the Data Team) - requiring strong analytical and data interpretation skills.
• Stakeholder Management: to collaborate effectively and drive discussions with multiple stakeholders across Central Commercial Finance and Supply Chain teams.

What Did We Order

• You have at least 5 years of experience in commercial functions within retail e‑commerce or FMCG sectors.
• You have built teams and led cross‑functional projects at scale.
• You are very detail‑oriented structured and know how to prioritize - you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
• You are willing to do anything necessary for the project to succeed including working on the warehouse floor when you are short staffed to make a customer delivery or to take customer calls. No job is too insignificant no detail is too small for you.
• You are able to interact with senior‑level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job.
• You have excellent analytical and communication skills and always like to be hands‑on with several tools.
• Additionally you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
• Language skills: Fluent English and Arabic would be highly advantageous.

Remote Work

No

Employment Type

Full‑time