Business Development - Account Manager

Crisis Prevention Institute (CPI); Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading organization in crisis prevention seeks a Business Development Account Manager to meet retention and growth targets across key sectors in the Middle East, including Healthcare and Education. This hybrid role requires a self-starter with at least 2 years of business development experience and excellent communication skills. Responsibilities include nurturing customer relationships, identifying growth opportunities, and contributing to an engaged sales team. Occasional travel is involved, with a mix of in-office and remote work.

Qualifications

• Minimum of 2 years in a business development role, preferably in core markets.
• PC literate and familiar with sales processes.
• Ability to communicate effectively with various contacts.

Responsibilities

• Achieve personal retention and growth targets within assigned accounts.
• Meet sales volume and market share targets.
• Identify growth opportunities through phone and social media.

Skills

Customer relationship development

Sales proficiency

Communication skills

Analytical skills

Team collaboration

Education

A Levels or regional equivalent

Job description

The Business Development Account Manager (BDAM) will work with a retention and growth target across both core and emerging sectors in Middle East including Healthcare, Education, human services and other sectors. The role will also involve occasional travel within Middle and Far East.

• Accountable for 2025 personal retention and growth target within a designated set of accounts
• Meets assigned targets for profitable sales volume, market share
• Comfortable on the phone and able to develop and nurture existing customer relationships
• Identify growth opportunities via phone / social media activity
• Provides periodic sales team support and processes with larger key clients
• Hybrid role, 3 days Dubai office, 2 days remote

• A Levels of regional equivalent
• 2 years in business development role, ideally within CPI core markets
• PC Literate, familiar with sales processes & self‑starter
• Team player with the ability to collaborate with others
• Able to demonstrate ability to communicate with different contacts within account base
• Belief that all business opportunities start with knowledge of how to create value for a customer
• Excellent verbal and written communication & analytical skills including presentation to groups