Business Analyst - Credit Cards Domain

Dicetek LLC; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A financial services company in Sharjah is seeking an experienced professional to provide Level 2 support for its Credit Cards Business. This role involves functional analysis, design, and development of solutions, requiring at least 8-10 years of experience in credit card systems support. The ideal candidate will have strong technical skills, specifically in ISO8583 and PL/SQL, and serve as a liaison between business, operations, and IT teams to ensure successful project delivery.

Qualifications

• Minimum 8-10 years of experience in Credit Cards, Debit Cards & Prepaid Cards systems support and testing.

Responsibilities

• Handle functional analysis, design, and development of solutions for Credit Cards Business.
• Support, manage, and deliver projects in the Credit Cards Business Domain.
• Liaise with developers and service providers to ensure deliverables are met.

Skills

ISO8583

Credit Cards Business Domain (Mastercard and VISA)

HPS PowerCARD suite or Way4 products

EMV Personalization System (NANO Perso)

PL/SQL programming in Oracle

AIX / Unix / Linux commands

Mastercard and VISA simulators

Online/offline certification testing

Education

Bachelor of Engineering in Computer Science or Equivalent

Job description

Job Overview

This role will assist the bank in the operational aspects of Level 2 support of the bank's Credit Cards Business. This role is required to handle the functional analysis, design and development of solution in coordination with the Credit Cards Service / System Provider of the credit cards business requirements submitted by the Business / Operations team. The role will be a subject matter expert and act as interface between the Business, Operations and IT teams for CRs and Enhancements. The role will also require to co-ordinate for issue re-creation in the test environment for analysis and further escalation to Credit Cards Service / System Provider.

Technical Skills

Must have good knowledge on ISO8583, Credit Cards Business Domain in Mastercard and VISA, good experience on either HPS PowerCARD suite of products or Way4 products implementation and support. Should have good experience on the EMV Personalization System (NANO Perso). Should have good PL/SQL programming skills in Oracle and should have good knowledge on AIX / Unix / Linux commands. Good understanding of Mastercard and VISA simulators and payment scheme compliances. Also should have previous experiences in handling online / offline certification testing with Mastercard and VISA.

Experience

Minimum 8-10 years of experience in Credit Cards, Debit Cards & Prepaid Cards systems support and testing.

Educational Qualification

Bachelor of Engineering in Computer Science or Equivalent

Primary Function

To handle the functional analysis, design and development of solution in coordination with the Credit Cards Service / System Provider of the credit cards business requirements submitted by the Business / Operations team. Also support, manage and delivery of projects, enhancements and implementation of systems changes in the Credit Cards Business Domain. Perform the role of subject matter expert to translate the requirements from payment association like UAECB, Mastercard, VISA.

Job Duties

• Provide technical consultancy in own area of specialization as appropriate to support the systems and project work.
• Provide ongoing systems support in own area of specialization as appropriate to support business operations.
• Define detailed technical/systems/service solutions to meet user requirements as defined in Systems Specifications or business requirement specification.
• Liaise with third-party / in-house developer’s /service providers to ensure that deliverables are completed to time and specification.